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A carrier is a company that provides the service for a wireless device (pager, phone, PIM, etc.).  They control the antennas, satellites, broadcast, and computer systems that are used to send the messages to your pager.  You may purchase your service from a reseller who represents several different carriers.  They resell the paging service, but are not actually the carrier.  When setting up NotePager Pro, you will need some information about the actual carrier that your wireless device is serviced by (see the installation part of the documentation for specifics).