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rpasell
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 Posted: Mon Feb 28, 2005 4:48 pm Post subject: Cingular, Pagegate failing |
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| We have recently switched to Cingular as our cell provider. I seem to be unable to send pages using the get web interface, and SMTP. I noticed a few posts about problems with Cingular. I don't seem to be having a problem with the messages getting out of Pagegate, I am getting messages saying the pages were sent successfully. Does Cingular employ some kind of blocking that doesn't allow paging software to work?
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Wed Mar 02, 2005 7:46 am Post subject: |
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Can you successfully send messages to a Cingular phone with a regular email account (using 10digitphonenumber@mobile.mycingular.com or 10digitphonenumber@cingularme.com for the recipient email address)?
If so, can you post a snippet of your Dialer Log (PGDial1.log)? Remove any recipient phone numbers from the post.
If not, check with Cingular to see if you have a text messaging enabled for those numbers. Our understanding is that text messaging is no longer enabled automatically on accounts.
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rpasell
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| Posted: Fri Mar 04, 2005 10:39 am Post subject: |
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| I can't send a message from email either, so I guess we don't have text messaging enabled. It was nice of Cingular to tell us we did though. Thanks for the help.
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mvbn1
Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio
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| Posted: Fri May 20, 2005 11:50 am Post subject: |
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To send to a Cingular phone, you need to send to the 10 digit phone number @ mmode.com_________________ Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio
www.mvbn.net
mike.linthicum@mvbn.net
MVBN now providing live scanner feeds! |
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Fri May 20, 2005 1:37 pm Post subject: |
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Mike,
I'm not sure if you're aware of this or not, but, the mmode.com only works for those Cingular customers that were originally AT&T customers. There are at least 5 different domains that Cingular uses and it seems to be whatever domain the customer service rep picks when the customer asks for the phone's e-mail address to be activated is the one that works. My clients and I have been tearing what little hair I have left out over this very issue for about the last month.
Stay Safe!_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Fri May 20, 2005 1:50 pm Post subject: |
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Also, some Cingular SMTP servers are now comparing all SMTP originating IP addresses against a list maintained by njabl.org (http://njabl.org/).
If your IP address appears on that list, Cingular will reject the messages.
Cingular neglects to mention this to anyone that calls for support.
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mvbn1
Joined: 03 Feb 2004
Posts: 35
Location: Springfield, Ohio
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| Posted: Sat May 21, 2005 12:24 pm Post subject: |
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Thanks Aaron, I was not aware of that issue. All of the people we send to must be former AT&T customers, because I've not had any rejects, as of yet._________________ Mike Linthicum
Miami Valley Breaking News - "...your source for real-time incident notifications..."
Springfield, Ohio
www.mvbn.net
mike.linthicum@mvbn.net
MVBN now providing live scanner feeds! |
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