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abradley



Joined: 01 Oct 2004
Posts: 17

PostPosted: Mon Mar 14, 2005 4:12 pm    Post subject: PageGate messages in Pending Reply with quote

Hello,

I have setup our Pagegate system on a new server and now all of our messages are stuck in pending.

The logs show the following error
"Unable to synchronized time with scheduler. Using local time"
I looked this up and the answer was that the scheduler was not running - but the PGAdmin program show the scheduler as running.

How do I fix this?

Win2k3 Server with the program running normally under an Admin login - we will convert this to a service when everything is running OK.

Andy


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Tech Support



Joined: 25 Aug 2003
Posts: 4244

PostPosted: Mon Mar 14, 2005 4:22 pm    Post subject: Reply with quote

The Admin reads the Scheduler's "State" from a field in the database. It sounds like the Scheduler's state is still marked running (it will be, if the database file was copied while PG Server was running at the time).

Stop PageGate Server.
Restart.

The Scheduler should start normally.



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abradley



Joined: 01 Oct 2004
Posts: 17

PostPosted: Mon Mar 14, 2005 4:29 pm    Post subject: Reply with quote

Tried that - no help.
Is there anything that should be listed in the Windows services listing? The only thing that I have is hte PGmailservice.

Is there a way to manually check the scheduler service and/or restart it?

Andy


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abradley



Joined: 01 Oct 2004
Posts: 17

PostPosted: Mon Mar 14, 2005 4:30 pm    Post subject: Reply with quote

Oh - I did just notice that it takes exactly 10 seconds from startup till the error message occurs in the log.
Scheduler is set to 5 sec scans.

Andy


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Tech Support



Joined: 25 Aug 2003
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PostPosted: Mon Mar 14, 2005 5:00 pm    Post subject: Reply with quote

Please email forumsupport@notepage.com.

Include your name and telephone number.



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Tech Support



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PostPosted: Tue Mar 15, 2005 9:43 am    Post subject: Scheduler not configured to run on Server Reply with quote

Customer did not have "Scheduler" selected in PageGate Admin, under 'Program' - 'Settings' - 'Run on this Server'.



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