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Joined: 07 Mar 2024
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PostPosted: Thu Mar 07, 2024 2:01 am    Post subject: Email Spam Management Reply with quote

I oversee multiple groups, totaling over 2500 subscribers, responsible for disseminating emergency incident messages across North America to various entities including municipalities and commercial companies. My system serves as a critical relay for both official and unofficial notifications. However, a recent incident involving a compromised user's email has resulted in thousands of unwanted spam messages being sent to all subscribers.

I'm seeking a solution within PageGate to establish a "whitelist" of approved email addresses permitted to send messages to the system. Ideally, this feature would automatically reject emails from any addresses or domains not on the whitelist.

Any guidance on implementing such a whitelist would be greatly appreciated. Thank you!

Last edited by Alre1960 on Thu Mar 07, 2024 8:49 pm; edited 2 times in total
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Joined: 25 Aug 2003
Posts: 4358

PostPosted: Thu Mar 07, 2024 8:57 am    Post subject: Reply with quote

To start, you'll need to create a new create a new folder named 'Filters' as a sub-directory of your PageGate Database folder. To determine that location, open PG Admin and browse to Program - Settings; it should display on the right.

For example, if you're using the default path, your database folder would be c:\PageGateData\Database\, so we would need to create c:\PageGateData\Database\Filters\

There are four possible files you could create in this folder:

Also, after creating the files, double check to make sure whatever text editor you used didn't place an extension on the file. These files should have no trailing .txt, .log, etc on the end.

In the BlockeIps and BlockedSenders, you'll put * to indicate that ALL IPs or senders should be blocked. You could also list the domains or email addresses you want to block individually (placing each entry on its own line).

In the AllowedIps and AllowedSenders, you'll put just the IP address, email address or domains you want PageGate to accept traffic from (placing each entry on its own line).

In context, it sounds like you'll want to put * in the BlockedSenders file, then include a list of explicit email addresses or domains that are allowed to pass traffic in the AllowedSenders file, thereby creating exceptions to the universal blocklist.

Changes made to these lists are not read in real time, you will need to cycle the PageGate service for changes to take effect.

If you need anything else, please let us know!

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