NotePage, Inc. Forum Index

TRAC phone

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements
View previous topic :: View next topic  
Author Message
evanson



Joined: 25 Jan 2019
Posts: 37

PostPosted: Tue Apr 11, 2023 10:46 am    Post subject: TRAC phone Reply with quote

How do we setup a carrier?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4348

PostPosted: Tue Apr 11, 2023 1:26 pm    Post subject: Reply with quote

Are you using NotePager Pro or PageGate?

Also, what style of message do you want to send (SMS, page, email, API call, etc)?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
evanson



Joined: 25 Jan 2019
Posts: 37

PostPosted: Wed Apr 12, 2023 12:38 pm    Post subject: Reply with quote

PageGate
SMS


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4348

PostPosted: Wed Apr 12, 2023 1:01 pm    Post subject: Reply with quote

I would recommend having a look at the SMS Delivery Methods section of the documentation first:
https://www.notepage.net/manuals/pg/v10/server/html/how-to-send-sms.htm

That section details the various delivery methods PageGate supports so you can determine which method is best for your environment. It also links to the sub-sections that can explain how to configure everything.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
evanson



Joined: 25 Jan 2019
Posts: 37

PostPosted: Wed Apr 12, 2023 1:15 pm    Post subject: Reply with quote

Thank you!


Back to top
View user's profile
evanson



Joined: 25 Jan 2019
Posts: 37

PostPosted: Mon Apr 17, 2023 2:14 pm    Post subject: Reply with quote

I setup the carrier but the messages aren't going through. The PGConnector1.log entry is below. Any ideas?

4/17/2023 8:07:06 AM ========================================
4/17/2023 8:07:06 AM Start connection to carrier: TracPhone
4/17/2023 8:07:06 AM Sending via SMTP on port 25
4/17/2023 8:07:06 AM ----------------------------------------
4/17/2023 8:07:06 AM Working on message to: xxxxxxxxxx from: swr
4/17/2023 8:07:06 AM Formatting message
4/17/2023 8:07:06 AM Message contained in single packet
4/17/2023 8:07:06 AM Looking up mailserver for txt.att.net
4/17/2023 8:07:06 AM MX host list received from 10.2.100.6 and 10.6.100.6 :
4/17/2023 8:07:06 AM att-e2xms-east.mx.a.cloudfilter.net
4/17/2023 8:07:06 AM att-e2xms-west.mx.a.cloudfilter.net
4/17/2023 8:07:06 AM Trying host: att-e2xms-east.mx.a.cloudfilter.net
4/17/2023 8:07:37 AM Trying host: att-e2xms-west.mx.a.cloudfilter.net
4/17/2023 8:08:08 AM Message not accepted
4/17/2023 8:08:08 AM Message retry limit reached
4/17/2023 8:08:08 AM FAILED Stn:10 To:xxxxxxxxxx Frm:swr DB Msg:THIS IS A TEST PAGE SWR Sent Msg:
4/17/2023 8:08:08 AM Carrier retry limit reached. Marking pending messages as bad
4/17/2023 8:20:49 AM ========================================


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4348

PostPosted: Mon Apr 17, 2023 2:22 pm    Post subject: Reply with quote

It looks like you set it up for direct delivery but, in context, you'll probably want to configure that for relayed delivery instead.

When using direct delivery, PageGate will attempt to function as a mail server to deliver SMTP traffic on behalf of your domain. If the system isn't provisioned on the domain's SPF record, that can cause messages to get filtered as spam. In most cases, it's easier to configure PageGate to relay its' SMTP traffic through an SMTP server.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin