NotePage, Inc. Forum Index

Sprint / T-Mobile merger
Goto page 1, 2  Next
 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support
View previous topic :: View next topic  
Author Message
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Tue May 03, 2022 10:41 am    Post subject: Sprint / T-Mobile merger Reply with quote

With Sprint migrating to the T-Mobile platform, their TAP gateway will probably be phased out. Does anybody have a preference with either Telemessage or TAP Gateway as an alternative for TAP to SMS? Or maybe even an option that I have not thought about yet?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4304

PostPosted: Thu May 05, 2022 8:04 am    Post subject: Reply with quote

We've had several clients use Telemessage and TAP Gateway to replace other TAP systems that have been phased out (like when Verizon shut down their TAP system years ago).

As for alternate delivery methods, there is also cellular hardware. NotePager Pro supports using locally connected (USB or RS-232) cellular modems. These devices get to send SMS just like a cell phone does, so there's no dial-out component and you get to submit the messages directly to the cellular network.

We've seen Multitech's MTC-LNA4 function particularly well for our clients in North America. Though, if you're in Canada, we've also seen Microhard's IP4NG work well for that region as well.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Thu May 05, 2022 3:26 pm    Post subject: Reply with quote

Now this could well be an interesting option.... We do happen to have some Multitech MTCM2-L6G1 modems here which I am checking to see if they will work with a T-Mobile SIM card.

Have you seen success with this model so far?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4304

PostPosted: Thu May 05, 2022 3:55 pm    Post subject: Reply with quote

I don't think we've seen that specific model in action but I just checked the product page and documentation (https://www.multitech.com/models/92504420LF) and that model definitely supports the necessary command shell and commands to send and receive SMS. So, that should be an entirely viable device to use, you'll just need to verify what carrier service they support and use a corresponding SIM.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Fri May 06, 2022 6:57 am    Post subject: Reply with quote

Unfortunately that model was only for PLTE bands only. Therefore I am checking to see if the model previously recommended supports T-Mobile as we have an existing relationship with them, or AT&T it is!


Back to top
View user's profile
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Wed May 11, 2022 8:35 am    Post subject: Reply with quote

Do you know if anybody has been using the LNA4 modem with Windows Server 2019? There aren't any official drivers on the website, and Multitech says that they have not tested it with Windows 2019 server.

This will help decide if the USB or serial model is chosen... Thank you!


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4304

PostPosted: Thu May 12, 2022 8:08 am    Post subject: Reply with quote

I checked with a vendor that specializes in Multitech hardware and they said they have gotten the LNA4 to work on Server 2019.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1118
Location: US

PostPosted: Thu May 12, 2022 3:43 pm    Post subject: Reply with quote

It will work - but the RS-232 Serial is preferred to avoid the known Windows USB-COM port issues present in all Windows versions.



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Fri May 13, 2022 7:49 am    Post subject: Reply with quote

Serial version selected just to be sure... Now just have to be patient until the product arrives!


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1118
Location: US

PostPosted: Fri May 13, 2022 9:06 am    Post subject: Reply with quote

I have one in stock



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Fri May 13, 2022 3:37 pm    Post subject: Reply with quote

Aaron - I have already sourced a unit to purchase, my slowness stems from the internal processes it takes to send out a purchase order even to an existing vendor! I appreciate the offer and thank you for checking in.


Back to top
View user's profile
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Mon May 23, 2022 1:06 pm    Post subject: Reply with quote

I am pleased to report that my shiny new modem has been delivered. Is there a quick way of swapping over the settings from TAP over to SMS in Notepager Pro?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4304

PostPosted: Mon May 23, 2022 1:38 pm    Post subject: Reply with quote

Absolutely, here's how:

1) Go to Carriers - Edit

2) Highlight your (soon to be former) TAP carrier, click Edit.

3) Change the protocol from TAP to GSMAT.

4) Specify the following and click Apply:
Baud Rate: 115200
Parity: None
Data Bits: 8
Stop Bits: 1
Init String: AT+CSQ

After applying the changes to the carrier, all communication through it should try to use the cell modem instead of a dial-out modem.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
charliehorse



Joined: 03 May 2022
Posts: 12

PostPosted: Tue May 24, 2022 12:56 pm    Post subject: Reply with quote

I am pleased to report all is now well with my new modem and all is working well in my test environment.

One minor detail that I have noticed is that there's an extra colon (:) at the start of each message that the phones receive. Is there a setting that can be tweaked anywhere?

Thank you!


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4304

PostPosted: Tue May 24, 2022 12:59 pm    Post subject: Reply with quote

If you open PG Admin and go to the Program - Template section, what does the Text section of the template look like?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support All times are GMT - 5 Hours
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin