NotePage, Inc. Forum Index

Messages not being received

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support
View previous topic :: View next topic  
Author Message
Tom p



Joined: 22 Oct 2019
Posts: 1

PostPosted: Tue Oct 22, 2019 7:14 pm    Post subject: Messages not being received Reply with quote

We use Notepage to send text messages to about 30 employees with various carriers.

As of Monday, a number of employers with Verison are not receiving these messages

Thoughts ?


Back to top
View user's profile
OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Wed Oct 23, 2019 7:44 am    Post subject: Reply with quote

We would need to see the connection log files to see the actual communication between NotepagerPro and the end carrier



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
Back to top
View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Tech Support



Joined: 25 Aug 2003
Posts: 4368

PostPosted: Wed Oct 23, 2019 7:57 am    Post subject: Reply with quote

If you would, please email a copy of your program's logs to support at notepage dot com

1) If you're using PageGate, please send the c:\PageGateData\Logs\*.log files.

2) If you're using NotePager Pro, go to View - Activity Log. Click the Clipboard button and you can paste that in to an email or in to a text file that you can attach to an email.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> NotePager Pro Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin