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Clear Page Gate Queue

 
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tdenton



Joined: 27 Oct 2017
Posts: 3

PostPosted: Fri Oct 27, 2017 2:49 pm    Post subject: Clear Page Gate Queue Reply with quote

We had a circuit go down for days, and the guy on call didn't silence the alerts, but rather just stopped the PageGate service. So now we have hundreds of messages get queued up.

I tried right clicking the carrier and recipient queues and clearing them out, however they still keep coming. Finally I stopped the service, went into the data PageGateData/Orion/process folder and deleted those files. Now the messages stopped being sent out, however the PG Monitor still shows the hundreds of emails in the queue. How can I resolve this?


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Oct 27, 2017 2:54 pm    Post subject: Reply with quote

Just to double check, what number does the 'Pending' category at the bottom of the PG Monitor window display?



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tdenton



Joined: 27 Oct 2017
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PostPosted: Fri Oct 27, 2017 3:38 pm    Post subject: Reply with quote

It does say pending 0,

however I have

Server 113
Sched 480
GetAscii 229
Connectors 113


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Tech Support



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PostPosted: Fri Oct 27, 2017 3:43 pm    Post subject: Reply with quote

Right, the totals next to Server, Sched, GetAscii, GetMail, GetSerial, GetTap, GetWeb, Client and Connectors show you the number of messages that have been processed while you've had the PG Monitor running. If you close and re-open the monitor, it will reset those counters to 0. Alternatively, you could go under the Tools menu and select 'Reset Counters'.



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tdenton



Joined: 27 Oct 2017
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PostPosted: Fri Oct 27, 2017 3:44 pm    Post subject: Reply with quote

Ok great, thanks so much for clearing that up.


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