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Program Halted. Database error: 3219 Invalid op. SendGSM

 
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ShadyB



Joined: 10 Jan 2017
Posts: 1
Location: South Africa

PostPosted: Tue Jan 10, 2017 2:55 am    Post subject: Program Halted. Database error: 3219 Invalid op. SendGSM Reply with quote

Upon installing page gate ver 5.0, I came across the error: Program Halted. Database error: 3219 Invalid operation. SendGSM

The port on connector 1 is the same as in the Modem
PG Monitor shows GetMail,GetSerial,GetTap,GetWeb all in red

Please advice


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Jan 11, 2017 3:30 pm    Post subject: Reply with quote

The 3219 error in relation to the SendGSM process indicates that PageGate can't open the port that the connector has been configured to use. So, if you go to the Connectors - Connector 1 - Settings section, there's a "serial port" field that will need to match the COM port of the modem.

If the modem is on the COM port specified, I'd recommend doing a basic diagnostic on the device:

1) Open the PG Admin.

2) Right click on Connectors, left click on Stop All.

3) Run Putty, Hyperterminal, VBTerm or similar.

4) Connect to the COM port of the cellular modem at 115200 baud, no parity, 8 data bits and 1 stop bit.

If you're unable to connect, that indicates that the modem is unresponsive and that you may have a hardware problem.

5) If you can connect to the device, type the following and hit enter after each command to try to send yourself a text message:
AT
AT+CSQ
AT+CMGF=1
AT+CMGS="10digitCellPhoneNumber"
The body of a test message. <CTRL+Z>

If you receive any errors in response to these AT commands, that indicates that you may have a hardware problem.



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PostPosted: Wed Jan 11, 2017 3:31 pm    Post subject: Reply with quote

Just to note, once you finish the test, you'll want to go back in to the PG Admin, right click on Connectors and left click on Start All to bring the connectors online.



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