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PG7 GUI Receipient list case sensitive

 
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nhchowdh



Joined: 12 Jun 2015
Posts: 3

PostPosted: Fri Jun 12, 2015 9:43 am    Post subject: PG7 GUI Receipient list case sensitive Reply with quote

Migrating from PG5 to PG7. Unlike PG5, the PG7 Client GUI is now case sensitive when searching Recipient List. Its hard to search users with this restriction. Is there any workaround available?


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Jun 12, 2015 9:47 am    Post subject: Reply with quote

Just to clarify, as you could potentially be referencing a few different things, when you mention that you're searching the Recipient List, what process are you going through?



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nhchowdh



Joined: 12 Jun 2015
Posts: 3

PostPosted: Fri Jun 12, 2015 9:55 am    Post subject: Reply with quote

In PageGate GUI Client application, I am using keyboard shortcut of Ctrl-R to set focus on "Recipient List (network)" and start to type the name of the recipient. If the name start with upper case, typing in lower case will not find that name.

PG Client Help->About shows I am using version 7.0 but it also shows the number 7.0.13 on the bottom left. Is that the latest version?


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nhchowdh



Joined: 12 Jun 2015
Posts: 3

PostPosted: Mon Jun 15, 2015 3:52 pm    Post subject: Reply with quote

Issue resolved after reboot of the GUI Client.


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