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PageGate says the message was sent, but nothing was received

 
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FPDtech



Joined: 08 May 2015
Posts: 2

PostPosted: Fri May 08, 2015 8:49 am    Post subject: PageGate says the message was sent, but nothing was received Reply with quote

I can initiate a message, format and send it, and PageGate says the message was successful, but I don't receive the message. This goes for everyone on our system, not just a single person.


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Fri May 08, 2015 8:54 am    Post subject: Reply with quote

That usually means your messages are being filtered. So, let's take a look at the server's logs to figure out why. If you would, please email the c:\PageGateData\Logs\*.log files from the server to support at notepage dot com



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FPDtech



Joined: 08 May 2015
Posts: 2

PostPosted: Fri May 08, 2015 9:07 am    Post subject: Reply with quote

Sent.


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