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AndR3X



Joined: 07 Oct 2014
Posts: 8
Location: Romania

PostPosted: Mon Nov 10, 2014 12:05 pm    Post subject: Message written directly to DB Reply with quote

I have a problem when trying to send a message to a group.

From a 3rd party application, I'm writing directly into the 'messages' table of PageGate DB. When the receiver is a simple user, everything works as expected. But when the user is member of a group, I receive the following error message in Scheduler logs: "Message rejected for recipient: xxx in group: test_group. Interface not enabled for this recipient"

When I send a message to that group from PageGate Admin, it works. What interface should I enable in order for this to work?

Thanks.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Mon Nov 10, 2014 12:09 pm    Post subject: Reply with quote

When you're writing that message to the database, what value are you providing for the station ID?



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AndR3X



Joined: 07 Oct 2014
Posts: 8
Location: Romania

PostPosted: Mon Nov 10, 2014 12:37 pm    Post subject: Reply with quote

I do not enter any value in the 'station' column. I also leave it empty for messages sent to a single recipient, and it works.


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Tech Support



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PostPosted: Mon Nov 10, 2014 1:02 pm    Post subject: Reply with quote

That's why it's giving you the "Message rejected for recipient: xxx in group: test_group". If you set the Station ID field to 0, that should resolve the issue.



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AndR3X



Joined: 07 Oct 2014
Posts: 8
Location: Romania

PostPosted: Wed Nov 12, 2014 2:47 am    Post subject: Reply with quote

Thanks for your help, that indeed solved my issue.


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