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GetASCII goes into continuous loop

 
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Immrec



Joined: 27 Jul 2012
Posts: 30
Location: Australia

PostPosted: Wed Nov 05, 2014 6:55 pm    Post subject: GetASCII goes into continuous loop Reply with quote

When I enable the GetASCII module to process inbound SMS messages, it processes the message, but then restarts processing the same message continuously until I stop the module.

I have tried starting the service as Local, Local Administrator & Domain Administrator with the same result.

We are running Version 7.0.6 but we have had the same issue from the beginning (initial purchase was Version 6).

Has anyone successfully enabled Two-Way SMS using GetASCII and the preproc files as provided by Support team?


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Wed Nov 05, 2014 10:20 pm    Post subject: Reply with quote

We have done it in numerous installations - it is commonly used in public safety applications to replace SENDER CELL # with a name

Make sure that your OUTPUT location is not the same location that getASCII is polling for the original inbound SMS message



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Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Nov 06, 2014 12:24 am    Post subject: Reply with quote

That sounds like one of the output methods is writing files to a folder that the GetAscii module is reading in, which is creating an infinite spawn of messages. If you would, please send your c:\PageGateData\Logs\*.log files to support at notepage dot com so we can take a look at where that loop is coming from.



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