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Immrec



Joined: 27 Jul 2012
Posts: 30
Location: Australia

PostPosted: Wed May 21, 2014 8:02 pm    Post subject: PageGate & Windows 8.1 Reply with quote

Due to the discontinued support for Windows XP, we are looking to eventually upgrade our workstations to Windows 7 or 8.1, and I am just testing all the applications we require on Windows 8.1

When I try to install PageGate (6.0.15, Run as Administrator) I get the error message:

pgsetup.exe - Entry Point Not Found
The procedure entry point InternetSetCookieExW could not be located in dynamic link library c:\Windows\System32\urlmon.dll

When I Click OK, the installer screen them appears ready for me to select Client GUI and/or Additional PG Admin

Select Install Option and the error reappears, Click OK and installation starts as per normal.

Anyone had issues installing on Windows 8.1? How did you resolve the issue?

Thanks in advance


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu May 22, 2014 10:34 am    Post subject: Reply with quote

That error indicates that the urlmon.dll file is missing from Windows. Thankfully, PageGate doesn't need, nor does the application actively reference, this DLL. The installer package does but only for certain draw elements within the process, so it won't actually affect the installation itself. This error can be completely ignored.



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