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ALLTEL text messages delayed

 
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cc911



Joined: 31 Oct 2013
Posts: 4

PostPosted: Thu Oct 31, 2013 9:14 am    Post subject: ALLTEL text messages delayed Reply with quote

Have used Note Page and the SMTP protocol for several years to text calls to fire departments.
About 2 months ago, the texts to Alltel started being delayed anywhere from 8-20 minutes. This is the ONLY wireless provider this is happening to.
Log shows no errors, the text is just delayed...rendering the text useless for the purpose it was intended for. Contacted Alltel and they say it is a problem on our side, but we can't find it! Anyone with this problem or with a fix to this, please help!!


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Thu Oct 31, 2013 9:22 am    Post subject: Reply with quote

Try using Alltel's SNPP host:

Carrier: Alltel
Protocol: SNPP
Host: snpp.alltelwireless.com
Port: 444

When you switch the protocol, you will need to edit your Alltel recipients so that JUST their 10 digit cel phone number shows up in the ID/PIN field. Make sure there is no suffix information (@whatever.com) after the phone number.



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