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smtp and snpp stopped working

 
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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Sat Dec 21, 2013 4:19 pm    Post subject: smtp and snpp stopped working Reply with quote

Not sure why, but my incoming snpp and smtp stopped working this morning. If I type and message from pagegate it will send but nothing incoming.


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Sat Dec 21, 2013 10:34 pm    Post subject: Reply with quote

Something change with your ISP or Firewall?



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Streamline Communications, LLC
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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Sun Dec 22, 2013 9:27 am    Post subject: Reply with quote

Nothing changed, I removed one other computer that was on the network. I have the snpp up and running, but still will not accept the smtp incoming.


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Sun Dec 22, 2013 11:28 am    Post subject: Reply with quote

Is the PGMailserver running (check services)



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Sun Dec 22, 2013 12:00 pm    Post subject: Reply with quote

Yes it is


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Sun Dec 22, 2013 2:17 pm    Post subject: Reply with quote

Can you TELNET to that machine from another machine outside the network?

TELNET <ip address> 25



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Sun Dec 22, 2013 3:37 pm    Post subject: Reply with quote

No, I am not able to, keep getting the message "The system cannot find the file specified".


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Sun Dec 22, 2013 4:40 pm    Post subject: Reply with quote

Just to verify, are you having trouble receiving SMTP messages in to PageGate via the GetMail module or are you having trouble delivering SMTP messages with one of the Connectors?



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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Sun Dec 22, 2013 11:18 pm    Post subject: Reply with quote

The problem falls with receiving smtp messages into pagegate. Sending them out is not a problem.

For the snpp I had to change the address I was using in order to get that to work xx.x.xx.21 to xx.x.xx.60.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Mon Dec 23, 2013 8:54 am    Post subject: Reply with quote

Wait... if you had to change the IP address you had to connect to the SNPP Server, that means the IP address of the PageGate server has changed. If the IP of the server has changed, it's entirely possible that you need to update the IP of the server in the SMTP route you have set up to route the SMTP messages to PageGate.



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lindy



Joined: 21 Dec 2013
Posts: 7

PostPosted: Mon Dec 23, 2013 9:12 am    Post subject: Reply with quote

i have fixed the problem, it was in the cable modem port forwarding setting.


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