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rragan202



Joined: 10 Dec 2013
Posts: 1
Location: texas

PostPosted: Tue Dec 10, 2013 9:44 pm    Post subject: Notepager Pro multiple messages Reply with quote

when we send certain length messages it breaks them down into 2 sometimes 3 sections. sometimes we will even get another message continuation. I have changed all of the carrier and recipients to 500 characters and still does the same thing. we are using smtp.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Wed Dec 11, 2013 8:19 am    Post subject: Reply with quote

Each device can only receive a certain number of characters per message. A single SMS can contain 160 characters and a single page to a pager can contain 240 characters. So, what's happening is you're sending 500 characters of stuff to the carriers in question (since you've set your character limit to 500). The carriers, in turn, are receiving all 500 characters and splitting it in to blocks of 160 characters because an SMS can only ever contain 160 characters. Whether or you break up the messages on the PageGate side of things or let the carrier break it up (which is what's happening now), messages over 160 characters HAVE to be broken up.



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