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TJG476
Joined: 27 Jun 2005
Posts: 34
Location: Lansing, Michigan
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 Posted: Fri Jun 30, 2006 12:08 pm Post subject: PageGate GetWeb Service Stopping |
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Several times since I installed PageGate it's been noticed that the GetWeb interface stops at random times during the day or night. PG Monitor thinks it's still running, and so does Windows. The only way to get it to work again is to manually stop then restart the process (sometimes several times).
I'm running Windows Server 2003, and all PageGate services are running on the same server (TAP, Web, ASCII, Mail, Serial, etc.) The version of PageGate that I'm running is 4.0.0.96.
Does anyone have any ideas? It's becoming more and more inconvenient and noticable as I roll the system out to more users.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Fri Jun 30, 2006 2:59 pm Post subject: |
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| Are the Web Pages and CGI Data Paths set to the local system or a network path? |
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TJG476
Joined: 27 Jun 2005
Posts: 34
Location: Lansing, Michigan
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| Posted: Fri Jul 07, 2006 10:02 am Post subject: |
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| They are set to the local system.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Fri Jul 07, 2006 12:23 pm Post subject: |
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| If you would, please email all of the .log files (pagegate.log, pgsched.log, pggweb.log, etc) in the PageGate directory to support@notepage.com - There are a few things I'd like to reference to see if there's a clear indication of what's causing the GetWeb service to stop polling messages. |
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WKHO
Joined: 24 Sep 2013
Posts: 1
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| Posted: Tue Sep 24, 2013 4:47 am Post subject: PGGWeb stopped working and change start time of PGSched |
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Hi I am running the same version of NotePage and having the same issue.
What's the fix?
also, how do i change the PGSched start time? instead of 00:00 i would like to change it to 05:55 so at least if PGGWeb is stuck, the tech is awake to notice it and can restart it manually.
Appreciate your response.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Tue Sep 24, 2013 8:00 am Post subject: |
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My best recommendation would be to upgrade to version 6. There have been SEVERAL stability updates between what you're running now and the current version.
Also, the midnight cleanup routine is hard coded in the program. It isn't possible to change when that cleanup routine runs. |
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NotePage Sales
Site Admin
Joined: 23 Apr 2004
Posts: 265
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| Posted: Tue Sep 24, 2013 9:06 am Post subject: Re: PGGWeb stopped working and change start time of PGSched |
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Purchase the PageGate v4 to v6 upgrade: http://www.notepage.net/purchase.htm
If a quote is needed, please email your PageGate Serial Number (s/n) to: sales @ notepage.com
_________________
NotePage Sales
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