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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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 Posted: Wed Jun 05, 2013 9:55 am Post subject: |
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| Okay, good. What file version is in the C:\Program Files\PageGate\ directory now? Also, the issue with the Admin displaying the incorrect carrier name should also be resolved. |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Wed Jun 05, 2013 10:00 am Post subject: |
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| File Version 1.1.0.0
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Wed Jun 05, 2013 10:00 am Post subject: |
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... what file is that the version of?
Also, what file version is the pagegate.exe? |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Wed Jun 05, 2013 10:07 am Post subject: |
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I went to C:\Program Files\PageGate
There is a file called FileVersionInfo - when I open it this is what I see
File Name Version Modified
chilkatcert.dll 9, 3, 0, 0 1/20/2012 4:51:18 PM
chilkatcrypt2.dll 9, 3, 0, 0 1/20/2012 4:51:38 PM
chilkathttp.dll 9, 4, 0, 0 12/12/2012 6:27:40 PM
chilkatutil.dll 9, 3, 0, 0 1/20/2012 4:57:46 PM
ckstring.dll 9, 4, 0, 0 12/12/2012 6:30:00 PM
classx.dll 2.20 8/19/2009 2:42:56 PM
classxps.dll 8/19/2009 2:42:58 PM
csvsub.exe 1/18/2013 11:49:14 AM
FileVersionInfo.exe 1.01 2/21/2005 12:27:36 PM
Flp32x20.ocx 2.1.20 6/28/2000 1:21:28 PM
fmjr10.dll 2.20 8/19/2009 2:43:48 PM
JETCOMP.exe 4, 0, 1532, 0 8/11/1999 7:13:56 AM
npmxr.dll 4.0.5.0 8/9/2012 1:53:44 PM
PageGate.exe 6.00.0004 4/16/2013 12:20:48 PM
PGAdmin.exe 6.00.0008 5/24/2013 1:24:04 PM
PGDial1.exe 6.00.0007 5/23/2013 9:19:00 AM
PGDial10.exe 6.00.0007 5/23/2013 9:22:04 AM
PGDial11.exe 6.00.0007 5/23/2013 9:22:20 AM
PGDial12.exe 6.00.0007 5/23/2013 9:22:34 AM
PGDial13.exe 6.00.0007 5/23/2013 9:22:50 AM
PGDial14.exe 6.00.0007 5/23/2013 9:23:04 AM
PGDial15.exe 6.00.0007 5/23/2013 9:23:20 AM
PGDial16.exe 6.00.0007 5/23/2013 9:23:36 AM
PGDial2.exe 6.00.0007 5/23/2013 9:19:36 AM
PGDial3.exe 6.00.0007 5/23/2013 9:19:54 AM
PGDial4.exe 6.00.0007 5/23/2013 9:20:08 AM
PGDial5.exe 6.00.0007 5/23/2013 9:20:24 AM
PGDial6.exe 6.00.0007 5/23/2013 9:20:42 AM
PGDial7.exe 6.00.0007 5/23/2013 9:20:58 AM
PGDial8.exe 6.00.0007 5/23/2013 9:21:30 AM
PGDial9.exe 6.00.0007 5/23/2013 9:21:46 AM
PGGAscii.exe 6.00.0004 4/16/2013 12:21:26 PM
PGGMail.exe 6.00.0005 5/3/2013 8:40:14 AM
PGGSerial.exe 6.00.0004 4/16/2013 12:21:56 PM
PGGTap.exe 6.00.0004 4/16/2013 12:22:16 PM
PGGWeb.exe 6.00.0004 4/16/2013 12:22:28 PM
pgmailserver.exe 6.0.5.0 4/30/2013 10:13:48 AM
pgmonitor.exe 6.00.0004 4/16/2013 12:23:10 PM
pgrestart.exe 6.00.0004 4/16/2013 12:23:22 PM
PGSched.exe 6.00.0005 5/2/2013 8:47:00 AM
PGSetup.exe 6.0.0.0 1/17/2013 10:11:42 AM
PGSTray.exe 6.00.0004 4/16/2013 12:23:44 PM
PGTTReceiver.exe 6.00 1/17/2013 9:47:54 AM
PGVerify.exe 6.00.0004 4/16/2013 12:23:56 PM
sendpage.exe 2/16/2000 5:40:20 PM
sendpage32.exe 3/1/2001 8:23:40 AM
SGPview4.ocx 4.01.0107 5/30/2002 12:08:18 PM
SnppServer.exe 6.0.1.0 2/6/2013 8:19:38 AM
SvComSc.exe 6.1 6/11/2003 8:28:00 PM
SvComSvc.dll 6.1 6/11/2003 8:28:00 PM
UNWISE.EXE 5/24/2001 12:59:30 PM
webgate.exe 9/15/2000 10:22:40 AM
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Wed Jun 05, 2013 10:12 am Post subject: |
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| Okay, good. That indicates that you're using the updated build of PageGate, so the issue you were running in to should no longer appear. |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Wed Jun 05, 2013 10:25 am Post subject: |
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| It is still showing the wrong carrier. But it is still sending the pages out ok it appears.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Wed Jun 05, 2013 10:36 am Post subject: |
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| If you would, please email your contact information to support at notepage dot com |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Thu Jun 06, 2013 10:55 am Post subject: |
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| I was in the Admin just a moment ago, and I checked my own setup for my pager and it has reverted back to the incorrect carrier.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Jun 06, 2013 11:00 am Post subject: |
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| Was that on the workstation Admin or the Server Admin? |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Thu Jun 06, 2013 11:01 am Post subject: |
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| I noticed it on my work station, then went to the Server and it was doing the same thing
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Thu Jun 06, 2013 11:03 am Post subject: |
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| If you would, please send a copy of the pagegate.mdb database to support at notepage dot com and let us know an example of a recipient whose carrier is being displayed incorrectly, there are a few things we'd like to have a look at. |
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Metro 911 Kanawha County
Joined: 05 Jun 2013
Posts: 14
Location: Charleston, WV
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| Posted: Thu Jun 06, 2013 11:04 am Post subject: |
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| Ok. Will be just a minute
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