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druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Tue Oct 16, 2012 3:04 pm    Post subject: PageGate Client Reply with quote

I seem to be having difficulty modifying the station number in my clients. I did not do all the installs and several of them are using the same station numbeer and I would like to make them unique, however, everytime I try to change 1 it just reverts back to what it was. I tried uninstalling and reinstalling and even that did not work. Any suggestions?


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Tue Oct 16, 2012 3:10 pm    Post subject: Reply with quote

That value is kept in the registry. If you're logged in to Windows as a non-administrative user, any changes you make to the File - Setup section won't actually be saved because it can't update the registry.

If you log on as an Administrator, you should be able to modify and save that value.



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druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Wed Oct 17, 2012 7:30 am    Post subject: Reply with quote

I am a local admin on all the machines. It still does not want to keep the value.


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Tech Support



Joined: 25 Aug 2003
Posts: 4351

PostPosted: Wed Oct 17, 2012 8:09 am    Post subject: Reply with quote

Interesting. Do you have the PageGate security enabled? Also, when you access the File - Setup section of the Client, are you prompted for credentials?



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druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Thu Oct 18, 2012 12:19 pm    Post subject: Reply with quote

No secutiry is not enabled and the client does not prompt for cedentials. I was able to change the station id but I have to edit the value in the registry to do it. Hard workaround but at least it worked.


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