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New Trial install - Multitech GMS not working

 
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JPoehlman



Joined: 26 Jan 2012
Posts: 1
Location: DFW Airport, TX

PostPosted: Thu Jan 26, 2012 6:08 pm    Post subject: New Trial install - Multitech GMS not working Reply with quote

We are attempting to do a trial of Pagegate prior to purchase. We have a USB connected Multitech MTCBA-E-U GSM modem. I am able to connect and send a message through it via a Windows Terminal session. I just can't get Pagegate to send out. Getting the following logs from connector 1:

/26/2012 5:05:34 PM Module Started
1/26/2012 5:05:41 PM Time synchronized with scheduler
1/26/2012 5:05:50 PM ========================================
1/26/2012 5:05:50 PM Start connection to carrier: sms
1/26/2012 5:05:52 PM Connect using GSM protocol
1/26/2012 5:05:52 PM Setting communication parameters (115200,n,8,1)
1/26/2012 5:05:55 PM Attempting to reset modem
1/26/2012 5:05:58 PM Program Halted. Database error: 3219 Invalid operation. in Procedure: SendToModem
1/26/2012 5:06:00 PM Module Stopped


These repeat over and over. What am I missing???

OS is Windows Server 2003 SP2

Thanks for any help.


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Thu Jan 26, 2012 10:09 pm    Post subject: Reply with quote

Send me your contact info via email - there are some configuration settings that need addressing with your PageGate



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Fri Jan 27, 2012 4:45 pm    Post subject: Reply with quote

UPDATE: Contacted OP via direct channel - offered resolution.



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
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