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Unable to send smtp message to ATT iPhone

 
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vjose



Joined: 09 Sep 2008
Posts: 10
Location: Stockton, CA
PostPosted: Fri Jan 20, 2012 4:32 pm    Post subject: Unable to send smtp message to ATT iPhone Reply with quote
PageGate shows the message was SUCCESSFUL

but recipient never receives the page and i get the following message:

"This Message was undeliverable due to the following reason:

the subscriber has restricted e-mail to <XXXXXXXXXX@txt.att.net>


Please reply to <Postmaster@cingularme.com>

if you feel this message to be in error. "

other ATT iPhones work fine
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Tech Support



Joined: 25 Aug 2003
Posts: 4354
PostPosted: Fri Jan 20, 2012 4:42 pm    Post subject: Reply with quote
That message means that the specific user you're trying to send the message to has that function disabled on their account. Have them contact customer service and request that the function be enabled and your messages should go through.



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