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Sprint SNPP Invalid Pager ID: Illegal phone

 
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cgrau



Joined: 16 Dec 2011
Posts: 4
Location: Westlake OH

PostPosted: Fri Dec 16, 2011 3:36 pm    Post subject: Sprint SNPP Invalid Pager ID: Illegal phone Reply with quote

Has anyone seen this error? Using PG V 5.0.3. Log shows the Login is accepted but fails to send the message because of "Received:500 error, Invalid Pager ID: Illegal Phone. The phone number is correct @messaging.sprintpcs.com

Thanks,
Chris


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chris



Joined: 22 Aug 2003
Posts: 6

PostPosted: Fri Dec 16, 2011 3:57 pm    Post subject: Reply with quote

Can you post that session from the connector log so we can take a closer look?

However, initally it kind of sounds like a problem on sprint's end.


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cgrau



Joined: 16 Dec 2011
Posts: 4
Location: Westlake OH

PostPosted: Fri Dec 16, 2011 4:01 pm    Post subject: Reply with quote

Here is the log from a recent attempt.
Thank You
Chris

12/16/2011 3:59:20 PM ========================================
12/16/2011 3:59:20 PM Start connection to carrier: Sprint
12/16/2011 3:59:20 PM Connect using SNPP protocol
12/16/2011 3:59:20 PM Connected to Host (snpp.messaging.sprint.com:444)
12/16/2011 3:59:20 PM Received:220 SNPP server is ready^^
12/16/2011 3:59:20 PM SNPP Session Started
12/16/2011 3:59:20 PM ----------------------------------------
12/16/2011 3:59:20 PM Working on message to: greg_amos from: cgrau
12/16/2011 3:59:20 PM Formatting message
12/16/2011 3:59:20 PM Message contained in single packet
12/16/2011 3:59:20 PM Sending message
12/16/2011 3:59:20 PM Sent:LOGI westlakeitsupport^^
12/16/2011 3:59:21 PM Received:250 Login Accepted^^
12/16/2011 3:59:21 PM Login accepted
12/16/2011 3:59:21 PM Sent:PAGE 4406231590@messaging.sprintpcs.com^^
12/16/2011 3:59:21 PM Received:550 Error, Invalid Pager ID: Illegal phone number^^
12/16/2011 3:59:21 PM Message not accepted
12/16/2011 3:59:21 PM Permanent failure. Message will not be retried
12/16/2011 3:59:21 PM FAILED Stn:10 To:greg_amos Frm:cgrau Msg:Test - Please let me know if you get this
12/16/2011 3:59:21 PM Sent:QUIT^^
12/16/2011 3:59:21 PM Disconnected
12/16/2011 3:59:21 PM Disconnected from server


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chris



Joined: 22 Aug 2003
Posts: 6

PostPosted: Fri Dec 16, 2011 4:06 pm    Post subject: Reply with quote

I see the problem :)

When sending via SNPP, you don't need to include anything but the phone number.

So, in your recipient settings, change:

4406231590@messaging.sprintpcs.com

to:

4406231590


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cgrau



Joined: 16 Dec 2011
Posts: 4
Location: Westlake OH

PostPosted: Fri Dec 16, 2011 4:10 pm    Post subject: Reply with quote

Chris - That did it! Thank you for your help.

Chris


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