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whooper
Joined: 09 Dec 2011
Posts: 8
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 Posted: Fri Dec 09, 2011 9:15 am Post subject: Proxy settings for PageGate Windows Service |
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Hello,
We are currently evaluating the PageGate software. Is there a way to configure a proxy server for wctp communication when running PageGate in Windows Service mode?
I'm currently testing on a Windows 7 machine, but I believe the machine we would run the software on is a Windows 2003 machine. I can get wctp working if I put the test machine outside of the proxy, but I can't seem to get it to work inside the proxy.
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Tech Support
Joined: 25 Aug 2003
Posts: 4351
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| Posted: Fri Dec 09, 2011 9:23 am Post subject: |
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| PageGate really just references the proxy settings configured in the Internet Options of the Control Panel. So, as long as you have the proxy information configured there, you should be able to get it to work. |
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whooper
Joined: 09 Dec 2011
Posts: 8
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| Posted: Fri Dec 09, 2011 9:33 am Post subject: |
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| That seems to be true for Application mode, but when I switch to Windows Service mode it stops using the proxy. I'm letting the service run as the default user (I'm not entering a user when prompted by PageGate).
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OzCom
Joined: 22 Oct 2003
Posts: 1121
Location: US
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| Posted: Fri Dec 09, 2011 7:09 pm Post subject: |
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When you INSTALLED PageGate, were you logged in as the Windows ADMINISTRATOR? (Not a user with ADMIN rights, but the built in WINDOWS ADMIN account)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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whooper
Joined: 09 Dec 2011
Posts: 8
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| Posted: Mon Dec 12, 2011 8:29 am Post subject: |
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| I wouldn't think that would matter (especially on a Windows 7 machine where Administrator is by default disabled). When I get a chance I will try it.
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whooper
Joined: 09 Dec 2011
Posts: 8
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| Posted: Mon Dec 12, 2011 10:43 am Post subject: |
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Reinstalling with the Administrator account resulted in the same issue. The proxy settings worked in application mode, not in aervice mode.
I did more digging with Procmon and found that in service mode PageGate tries to use the settings in the registry at HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
Since this is not an easily edited field, I exported the settings from a working account and put them in the .DEFAULT hive and it seems to work.
It would be a lot nicer if PageGate included a UI to change the proxy settings, especially for service mode.
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