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Pagegate stopping at midnight

 
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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Thu Jul 14, 2011 7:41 am    Post subject: Pagegate stopping at midnight Reply with quote

Hi,

I seem to have a problem keeping the scheduler service Running.
Using PageGate 5.0.0.95 on Windows 2008 (x64).

Now i can't seem to start the scheduler service anymore.

Please help!

---
11-7-2011 0:00:02 Initiating cleanup routines
11-7-2011 0:00:03 Module Stopped
11-7-2011 0:00:05 Module Started
11-7-2011 0:00:07 Running cleanup routine
11-7-2011 0:00:07 Waiting for server module to pause
11-7-2011 0:00:17 Timeout... continuing
11-7-2011 0:00:17 Waiting for connectors to pause
11-7-2011 0:00:20 Connectors paused
11-7-2011 0:00:20 Waiting for interfaces to pause
11-7-2011 0:00:20 Interfaces paused
11-7-2011 0:00:20 Attempting to compact database
11-7-2011 0:00:26 Database compacted
11-7-2011 0:00:26 Trimming log files
11-7-2011 0:00:26 Removing old entries from audit log
11-7-2011 0:00:26 Checking database for null values
11-7-2011 0:00:26 Checking database for invalid group entries and dups
11-7-2011 0:00:26 Removing old messages from database
11-7-2011 0:00:26 Removing old files from badmsg folder
11-7-2011 0:00:26 Checking for invalid mailboxes
11-7-2011 0:00:26 Resetting database flags
11-7-2011 0:00:27 Module resumed
11-7-2011 0:08:05 Log ping...
11-7-2011 1:08:05 Log ping...
11-7-2011 2:08:05 Log ping...
11-7-2011 3:08:05 Log ping...
11-7-2011 4:08:05 Log ping...
11-7-2011 5:08:05 Log ping...
11-7-2011 6:08:05 Log ping...
11-7-2011 7:08:05 Log ping...
11-7-2011 8:08:05 Log ping...
11-7-2011 9:08:05 Log ping...
11-7-2011 10:08:05 Log ping...
11-7-2011 11:08:05 Log ping...
11-7-2011 12:08:05 Log ping...
11-7-2011 13:08:07 Log ping...
11-7-2011 14:08:05 Log ping...
11-7-2011 15:08:05 Log ping...
11-7-2011 16:08:05 Log ping...
11-7-2011 17:08:05 Log ping...
11-7-2011 18:08:05 Log ping...
11-7-2011 19:08:05 Log ping...
11-7-2011 20:08:05 Log ping...
11-7-2011 21:08:05 Log ping...
11-7-2011 22:08:05 Log ping...
11-7-2011 23:08:05 Log ping...
12-7-2011 0:00:01 Initiating cleanup routines
12-7-2011 0:00:01 Module Stopped
---


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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Thu Jul 14, 2011 7:46 am    Post subject: Reply with quote

Now i'm able to get it starting a bit, it wil not go into running state but i do get this log message.


14-7-2011 14:43:30 PageGate Client License exceeded. GUI Client service has been disabled on excess recipients



We have a valid license. What's going wrong here?


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OzCom



Joined: 22 Oct 2003
Posts: 1121
Location: US

PostPosted: Thu Jul 14, 2011 8:34 am    Post subject: Reply with quote

Look at your registration - do you have the optional guiCLIENT module licensed?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
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Creators of AutoPage Spillman CAD interface for PageGate
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Tech Support



Joined: 25 Aug 2003
Posts: 4354

PostPosted: Thu Jul 14, 2011 8:58 am    Post subject: Reply with quote

Right, as OzCom mentioned, have a look at the registration section of the Admin. Is Client checked in the upper right hand corner? If not, you're not licensed for it and likely don't use it, so you can disable that module so you stop getting the error.

To disable the Client Interfaces, go into the PageGate Admin and go to the Interfaces - GUI Client - Settings. Uncheck Enabled and tell it yes, to disable the module for all existing groups and recipients.



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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Thu Jul 14, 2011 9:01 am    Post subject: Reply with quote

Hi,

No.. We have only the Ascii and Mail connectors.

We use the ascii interface for Solarwinds Orion and the mail interface for some other monitoring stuff.

If the scheduler service is not running pagegate does not seem to send any messages.

We are in the process of replacing our old SMS gateway for pagegate; but i'm reluctant to stop using the old gateway because PG seems to be too unstable for the job.


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paradise



Joined: 14 Jul 2011
Posts: 6

PostPosted: Thu Jul 14, 2011 9:08 am    Post subject: Reply with quote

Tech Support wrote:
Right, as OzCom mentioned, have a look at the registration section of the Admin. Is Client checked in the upper right hand corner? If not, you're not licensed for it and likely don't use it, so you can disable that module so you stop getting the error.

To disable the Client Interfaces, go into the PageGate Admin and go to the Interfaces - GUI Client - Settings. Uncheck Enabled and tell it yes, to disable the module for all existing groups and recipients.


GUI Client was indeed checked.

When is was unchecked / not started i cound't start the scheduler service; but i'm quessing that was unrelated. :)


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