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Improved message send times

 
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NicholasAkai



Joined: 29 Apr 2010
Posts: 12

PostPosted: Thu Sep 16, 2010 2:26 pm    Post subject: Improved message send times Reply with quote

I currently have several large distribution groups which have been created sending to over 100 recipients. When these messages are sent there is an extreme delay in PageGate's ability to process all these email notifications.

What if anything, can be done to improve the amount of time PageGate takes to process a send message request?


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Sep 16, 2010 2:28 pm    Post subject: Reply with quote

How many connectors are you licensed for and using?


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Thu Sep 16, 2010 2:34 pm    Post subject: Reply with quote

In addition to adding connector licenses (PageGate can drive up to 16 simultaneous connections - the base package includes 1 connector - additonal connector's are available at $100 USD each), you mentioned that all your notifications are going out Email (SMTP). You MAY want to take a moment to consider the wireless carrier for each recipient - many of them support SNPP or WCTP, which are much faster than Email (as well as significtlymore reliable)



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NicholasAkai



Joined: 29 Apr 2010
Posts: 12

PostPosted: Thu Sep 16, 2010 3:35 pm    Post subject: Reply with quote

We have one connector license at this time, but are you suggesting I utilize multiple connectors at once to send this kind of Traffic load?


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Tech Support



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PostPosted: Thu Sep 16, 2010 3:38 pm    Post subject: Reply with quote

Absolutely. If you're sending that many messages, you'll definitely want more than one connector so the program can deliver them faster. Each connector presents PageGate with another pathway for delivering messages. So, with two connectors, you're delivering 2 messages simultaneously. 3 connectors provides 3 pathways and so forth.


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