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Sorce address showing up in body of messages

 
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NicholasAkai



Joined: 29 Apr 2010
Posts: 12

PostPosted: Thu Apr 29, 2010 9:09 am    Post subject: Sorce address showing up in body of messages Reply with quote

I need some help determining how and why our current configuration for Pagegate is automatically attaching a sorce email address to the body of the message.

ie.

[i]***.TelAlert@***.com:Tech Bridge Start Page
Bridge#: 1-877-***-****ID ####
Incident: ###
Type: ???
App or infra: ???
Status:[/i]

Of course i took out the email address and the company name for obvious reasons, but the "***.TelAlert@***.com:" was not entered manually it shows up automatically.


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Thu Apr 29, 2010 9:28 am    Post subject: Reply with quote

Does your recipient have "Don't send from" and "Don't send domain" checked?



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Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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NicholasAkai



Joined: 29 Apr 2010
Posts: 12

PostPosted: Thu Apr 29, 2010 9:34 am    Post subject: Reply with quote

No, We want all users to have a send reciept from our sorce, but we do not want the sorce in the body of the message.


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Tech Support



Joined: 25 Aug 2003
Posts: 4382

PostPosted: Thu Apr 29, 2010 9:38 am    Post subject: Reply with quote

Right, put a check in "Don't send from" and "Don't send from domain" in the recipient settings. That just prevents that information from showing up in the body of the message and does not affect the headers at all.



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NicholasAkai



Joined: 29 Apr 2010
Posts: 12

PostPosted: Thu Apr 29, 2010 9:40 am    Post subject: Reply with quote

I just did it and it is working well, Thanks!!


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