Carrier retry limit reached. Marking pending messages as bad

[richard]

Tech Support

Before after 2005 we are using the system for 5 years now after a quit sometimes we have been recieving this message:


========================================
4/5/2010 5:24:24 PM Start connection to carrier: kfmc
4/5/2010 5:24:24 PM Connect using TAP protocol
4/5/2010 5:24:24 PM Setting communication parameters (9600,n,8,1)
4/5/2010 5:24:24 PM Connected to carrier
4/5/2010 5:24:24 PM Waiting for protocol initialization
4/5/2010 5:24:24 PM Sent:<CR>
4/5/2010 5:24:28 PM Sent:<CR>
4/5/2010 5:24:32 PM Sent:<CR>
4/5/2010 5:24:38 PM Sent:<CR>
4/5/2010 5:24:44 PM Carrier retry limit reached. Marking pending messages as bad
4/5/2010 5:24:44 PM FAILED Stn:10 To:2022 Frm:Administrator Msg:test
4/5/2010 5:25:24 PM ========================================
4/5/2010 5:25:24 PM Start connection to carrier: kfmc
4/5/2010 5:25:24 PM Connect using TAP protocol
4/5/2010 5:25:24 PM Setting communication parameters (9600,n,8,1)
4/5/2010 5:25:24 PM Connected to carrier
4/5/2010 5:25:24 PM Waiting for protocol initialization
4/5/2010 5:25:24 PM Sent:<CR>
4/5/2010 5:25:28 PM Sent:<CR>
4/5/2010 5:25:32 PM Sent:<CR>
4/5/2010 5:25:38 PM Sent:<CR>
4/5/2010 5:25:49 PM ========================================
4/5/2010 5:25:49 PM Start connection to carrier: kfmc
4/5/2010 5:25:49 PM Connect using TAP protocol
4/5/2010 5:25:49 PM Setting communication parameters (9600,n,8,1)
4/5/2010 5:25:49 PM Connected to carrier
4/5/2010 5:25:49 PM Waiting for protocol initialization
4/5/2010 5:25:49 PM Sent:<CR>
4/5/2010 5:25:52 PM Sent:<CR>
4/5/2010 5:25:56 PM Sent:<CR>
4/5/2010 5:26:02 PM Sent:<CR>
4/5/2010 5:26:08 PM Carrier retry limit reached. Marking pending messages as bad
4/5/2010 5:26:08 PM FAILED Stn:10 To:2022 Frm:Administrator Msg:test
4/5/2010 5:26:39 PM ========================================
4/5/2010 5:26:39 PM Start connection to carrier: kfmc
4/5/2010 5:26:39 PM Connect using TAP protocol
4/5/2010 5:26:39 PM Setting communication parameters (9600,n,8,1)
4/5/2010 5:27:30 PM Module Started
4/5/2010 5:27:31 PM Time synchronized with scheduler
4/5/2010 5:27:35 PM ========================================
4/5/2010 5:27:35 PM Start connection to carrier: kfmc
4/5/2010 5:27:35 PM Connect using TAP protocol
4/5/2010 5:27:35 PM Setting communication parameters (9600,n,8,1)
4/5/2010 5:27:37 PM Connected to carrier
4/5/2010 5:27:37 PM Waiting for protocol initialization
4/5/2010 5:27:37 PM Sent:<CR>
4/5/2010 5:27:41 PM Sent:<CR>
4/5/2010 5:27:45 PM Sent:<CR>
4/5/2010 5:27:51 PM Sent:<CR>

[OzCom]

PageGate cannot reach the intended carrier and fails after the retry limit is reached (the retry limit defalts to 3 retries, 30 seconds apart when installed but can be changed). From looking at your log snippet - it appears that there MAY be a TAP issue with the RECEIVING terminal

_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate

[Tech Support]

Just to clarify a bit on what OzCom said, from the log you posted, it looks like you're using a direct serial connection to a TAP terminal. What's happening is that we're sending the <CR> to the terminal to initiate a messaging sequence but your'e not getting anything in response.

So, is the serial cable plugged in firmly and is the terminal active?

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[richard]

I highly appreciated a response on my problem thanks a lot. We have just found out that our carrier is working and system are working normally but the Zetron 2700 have a capabilities that can start and stop what so ever is connected to it.

Thanks,


Richard