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Daphne
Joined: 15 Jan 2010
Posts: 2
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 Posted: Fri Jan 15, 2010 9:22 pm Post subject: TAP pager sending, not sent |
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Hi, I am eveluating you app. and set up a carrier. However, when I send a page. It's not sent instead it's in pending. How can I check if there is any configuration error?
Please help!!!
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Sat Jan 16, 2010 8:47 am Post subject: |
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Please send your connector logs. Also, it will be helpful if you can tell us your CARRIER settings and RECIPIENT settings. My best guess, given the limited info, is that it may not be properly configured to access the modem and dial tone_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Mon Jan 18, 2010 9:18 am Post subject: |
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| If they're just sitting in pending and not going anywhere at all, the Scheduler service probably isn't running. To enable it, open the PageGate Admin on the PageGate Server and go to Program - Settings. Once there, make sure that Scheduler is checked under "Run on this Server" and that you're running the program as a Service, not an application. |
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Daphne
Joined: 15 Jan 2010
Posts: 2
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| Posted: Wed Jan 20, 2010 6:14 pm Post subject: |
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Thanks for your reply.
So does it mean when run in application mode, no pager will be sent?
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Wed Jan 20, 2010 6:32 pm Post subject: |
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NO - When it is running in APPLICATION mode - the PageGate server needs to be manually started after the PC is logged in. When the PageGate server is started, IT starts the licensed modules as services. When PageGate Server is shut down, it stops those services. When PageGate is run as a SERVICE, it automatically starts when the PC powers up. If your scheduler was not running, it is likely caused by a user permission setting on the PC. Is this, by any chance, a Vista installation?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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