NotePage, Inc. Forum Index

Webgate module not refreshing

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
pwright



Joined: 04 Sep 2005
Posts: 28

PostPosted: Sun Jan 09, 2011 7:47 pm    Post subject: Webgate module not refreshing Reply with quote

Once again my webgate module is to refreshing after making changes.
Tried renaming abcd folder, adding & deleting members to groups, starting & stopping module, starting & stopping Pagegate, starting & stopping Inetpub, etc.
As noted below, this has happened to me before, but lost track of what we finally figured for a solution ?
Thanks, Phil


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4354

PostPosted: Mon Jan 10, 2011 9:55 am    Post subject: Reply with quote

Right but... what happened after you renamed the folder? Did it auto-create a new abcd folder that had the index.htm and default.htm files in it?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
pwright



Joined: 04 Sep 2005
Posts: 28

PostPosted: Mon Jan 10, 2011 8:48 pm    Post subject: Reply with quote

No new folder was created.


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4354

PostPosted: Tue Jan 11, 2011 10:58 am    Post subject: Reply with quote

Ah, progress! Okay, I'm thinking this is some level of permissions issue. If you rename or delete the folder and it doesn't recreate it, that's where the problem is coming from. That's indicative that GetWeb can't update the index.htm and default.htm in its normal routines. So, what do you have specified as the Web pages path and CGI Data path under the Interfaces - GetWeb - Settings section of the PG Admin? Also, are you running PageGate as an Application or a Windows Service and has anything recently changed with any of the security settings or permissions or user groups on this system or the domain?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
pwright



Joined: 04 Sep 2005
Posts: 28

PostPosted: Wed Jan 12, 2011 11:04 pm    Post subject: Reply with quote

C:\Inetpub\wwwroot\
C:\Inetpub\Scripts\
http://pagepc:8080/abcd/exe
Running as a windows service
wwwroot folder is shared for everyone on permissions.
We did do a migration to SBS 2008 several months ago & had some severe problems with same. Everything seems to be working for the most that we know.
I tried resetting the permissions on wwwroot, deleted & added to a group & didn't see any change.
Next ?


Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4354

PostPosted: Thu Jan 13, 2011 9:31 am    Post subject: Reply with quote

Hmm... please email your contact information to support at notepage dot com, this might be easier to go over by phone than by forum.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin