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mmunford
Joined: 17 Jun 2009
Posts: 9
Location: Norfolk, Va.
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 Posted: Wed Jun 17, 2009 4:12 pm Post subject: PageGate Not Dialing out... |
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I've just setup Pagegate and attached an external USRobotics modem. The modem dials out fine when tested with HyperTerminal.
I setup some carrier entries and myself as a recipient. When a message is queued up, the Connector shows this in the log:
6/17/2009 4:27:25 PM ========================================
6/17/2009 4:27:25 PM Start connection to carrier: TestCarrier
6/17/2009 4:27:25 PM Connect using TAP protocol
6/17/2009 4:27:25 PM Setting communication parameters (1200,e,7,1)
6/17/2009 4:27:25 PM Connected to carrier
6/17/2009 4:27:25 PM Waiting for protocol initialization
6/17/2009 4:27:25 PM Sent:<CR>
6/17/2009 4:27:28 PM Sent:<CR>
6/17/2009 4:27:32 PM Sent:<CR>
6/17/2009 4:27:37 PM Sent:<CR>
6/17/2009 4:28:18 PM ========================================
6/17/2009 4:28:18 PM Start connection to carrier: TestCarrier
6/17/2009 4:28:18 PM Connect using TAP protocol
6/17/2009 4:28:18 PM Setting communication parameters (1200,e,7,1)
6/17/2009 4:28:18 PM Connected to carrier
6/17/2009 4:28:18 PM Waiting for protocol initialization
6/17/2009 4:28:18 PM Sent:<CR>
6/17/2009 4:28:21 PM Sent:<CR>
6/17/2009 4:28:25 PM Sent:<CR>
6/17/2009 4:28:30 PM Sent:<CR>
6/17/2009 4:28:36 PM Carrier retry limit reached. Marking pending messages as bad
6/17/2009 4:28:36 PM FAILED Stn:0 To:michael_munford Frm:xxx-xxxx Msg:test mail...
The modem doesn't dial..
What am I missing??
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Tech Support
Joined: 25 Aug 2003
Posts: 4387
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| Posted: Wed Jun 17, 2009 4:19 pm Post subject: |
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| Uncheck 'direct connect' in the settings of your connector and see if it starts to work. |
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mmunford
Joined: 17 Jun 2009
Posts: 9
Location: Norfolk, Va.
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| Posted: Wed Jun 17, 2009 5:33 pm Post subject: Bingo!!! |
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Guess that was it!!
Now, hopefully the ATT TAP behaves!!
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Donb01
Joined: 05 Dec 2007
Posts: 48
Location: Manitowoc, WI
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| Posted: Thu Oct 15, 2009 10:09 pm Post subject: |
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| I was having that problem with Verizon TAP - my regular carrier was going out the modem for TAP just fine if the internet failed but every time a page went out to Verizon it was locking up the connector/modem. I just told my 3 Verizon users the service wasn't available to them. I'll have to take a look at this 'direct' thing and see if it affects me as well...
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Tech Support
Joined: 25 Aug 2003
Posts: 4387
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| Posted: Fri Oct 16, 2009 8:14 am Post subject: |
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| If you already have direct connect unchecked and it's still doing it, send your connector log to support at notepage dot com |
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