Trying to use pager - Telus in Abbotsford BC

[expresscomp]

Hey there,

I have installed the latest version of pagegate on a Windows Server 2003 machine, with a 3com modem that is able to dial up. I am unable to send. Below is the log of connector1, any suggestions?


5/26/2009 4:15:39 PM Module Started
5/26/2009 4:15:41 PM Time synchronized with scheduler
5/26/2009 4:15:50 PM ========================================
5/26/2009 4:15:50 PM Start connection to carrier: TelusBC
5/26/2009 4:15:50 PM Connect using TAP protocol
5/26/2009 4:15:50 PM Setting communication parameters (2400,e,7,1)
5/26/2009 4:15:50 PM Attempting to reset modem
5/26/2009 4:15:53 PM Sent:AT<CR>
5/26/2009 4:15:57 PM Attempting to reset modem
5/26/2009 4:16:01 PM Sent:AT<CR>
5/26/2009 4:16:05 PM Attempting to reset modem
5/26/2009 4:16:08 PM Sent:AT<CR>
5/26/2009 4:16:12 PM Attempting to hang up modem
5/26/2009 4:16:15 PM Sent:AT<CR>
5/26/2009 4:16:20 PM Attempting to hang up modem
5/26/2009 4:16:23 PM Sent:AT<CR>
5/26/2009 4:16:28 PM Attempting to hang up modem
5/26/2009 4:16:32 PM Sent:AT<CR>
5/26/2009 4:17:12 PM ========================================
5/26/2009 4:17:12 PM Start connection to carrier: TelusBC
5/26/2009 4:17:12 PM Connect using TAP protocol
5/26/2009 4:17:12 PM Setting communication parameters (2400,e,7,1)
5/26/2009 4:17:12 PM Attempting to reset modem
5/26/2009 4:17:15 PM Sent:AT<CR>
5/26/2009 4:17:19 PM Attempting to reset modem
5/26/2009 4:17:23 PM Sent:AT<CR>
5/26/2009 4:17:27 PM Attempting to reset modem
5/26/2009 4:17:30 PM Sent:AT<CR>
5/26/2009 4:17:34 PM Attempting to hang up modem
5/26/2009 4:17:37 PM Sent:AT<CR>
5/26/2009 4:17:42 PM Attempting to hang up modem
5/26/2009 4:17:45 PM Sent:AT<CR>
5/26/2009 4:17:50 PM Attempting to hang up modem
5/26/2009 4:17:54 PM Sent:AT<CR>
5/26/2009 4:18:34 PM ========================================
5/26/2009 4:18:34 PM Start connection to carrier: TelusBC
5/26/2009 4:18:34 PM Connect using TAP protocol
5/26/2009 4:18:34 PM Setting communication parameters (2400,e,7,1)
5/26/2009 4:18:35 PM Attempting to reset modem
5/26/2009 4:18:38 PM Sent:AT<CR>
5/26/2009 4:18:42 PM Attempting to reset modem
5/26/2009 4:18:45 PM Sent:AT<CR>
5/26/2009 4:18:49 PM Attempting to reset modem
5/26/2009 4:18:52 PM Sent:AT<CR>
5/26/2009 4:18:56 PM Attempting to hang up modem
5/26/2009 4:19:00 PM Sent:AT<CR>
5/26/2009 4:19:05 PM Attempting to hang up modem
5/26/2009 4:19:08 PM Sent:AT<CR>
5/26/2009 4:19:13 PM Attempting to hang up modem
5/26/2009 4:19:16 PM Sent:AT<CR>
5/26/2009 4:19:56 PM ========================================
5/26/2009 4:19:56 PM Start connection to carrier: TelusBC
5/26/2009 4:19:56 PM Connect using TAP protocol
5/26/2009 4:19:56 PM Setting communication parameters (2400,e,7,1)
5/26/2009 4:19:57 PM Attempting to reset modem
5/26/2009 4:20:00 PM Sent:AT<CR>
5/26/2009 4:20:04 PM Attempting to reset modem
5/26/2009 4:20:07 PM Sent:AT<CR>
5/26/2009 4:20:11 PM Attempting to reset modem
5/26/2009 4:20:14 PM Sent:AT<CR>
5/26/2009 4:20:18 PM Attempting to hang up modem
5/26/2009 4:20:22 PM Sent:AT<CR>
5/26/2009 4:20:27 PM Attempting to hang up modem
5/26/2009 4:20:30 PM Sent:AT<CR>
5/26/2009 4:20:35 PM Attempting to hang up modem
5/26/2009 4:20:38 PM Sent:AT<CR>
5/26/2009 4:20:43 PM Carrier retry limit reached. Marking pending messages as bad
5/26/2009 4:20:43 PM FAILED Stn:0 To:ryan Frm:test Msg:test1
5/26/2009 5:05:59 PM Log ping...
5/26/2009 6:05:59 PM Log ping...
5/26/2009 7:05:59 PM Log ping...
5/26/2009 8:05:59 PM Log ping...
5/26/2009 9:05:59 PM Log ping...
5/26/2009 10:05:59 PM Log ping...
5/26/2009 11:05:59 PM Log ping...
5/27/2009 12:00:01 AM Unable to synchronize time with scheduler. Using local time.
5/27/2009 12:00:11 AM Unable to synchronize time with scheduler. Using local time.
5/27/2009 12:00:13 AM Running cleanup routine
5/27/2009 12:00:14 AM Module Stopped
5/27/2009 12:00:24 AM Module Started
5/27/2009 12:00:28 AM Time synchronized with scheduler
5/27/2009 12:06:00 AM Log ping...
5/27/2009 1:06:00 AM Log ping...
5/27/2009 2:06:00 AM Log ping...
5/27/2009 3:06:00 AM Log ping...
5/27/2009 4:06:00 AM Log ping...
5/27/2009 5:06:00 AM Log ping...
5/27/2009 6:06:00 AM Log ping...
5/27/2009 7:06:00 AM Log ping...
5/27/2009 8:06:00 AM Log ping...
5/27/2009 9:06:00 AM Log ping...
5/27/2009 10:06:00 AM Log ping...
5/27/2009 11:06:00 AM Log ping...
5/27/2009 12:06:00 PM Log ping...
5/27/2009 12:40:32 PM ========================================
5/27/2009 12:40:32 PM Start connection to carrier: TelusBC
5/27/2009 12:40:32 PM Connect using TAP protocol
5/27/2009 12:40:32 PM Setting communication parameters (2400,e,7,1)
5/27/2009 12:40:33 PM Attempting to reset modem
5/27/2009 12:40:36 PM Sent:AT<CR>
5/27/2009 12:40:40 PM Attempting to reset modem
5/27/2009 12:40:43 PM Sent:AT<CR>
5/27/2009 12:40:47 PM Attempting to reset modem
5/27/2009 12:40:51 PM Sent:AT<CR>
5/27/2009 12:40:55 PM Attempting to hang up modem
5/27/2009 12:40:58 PM Sent:AT<CR>
5/27/2009 12:41:03 PM Attempting to hang up modem
5/27/2009 12:41:06 PM Sent:AT<CR>
5/27/2009 12:41:11 PM Attempting to hang up modem
5/27/2009 12:41:14 PM Sent:AT<CR>
5/27/2009 12:41:54 PM ========================================
5/27/2009 12:41:54 PM Start connection to carrier: TelusBC
5/27/2009 12:41:54 PM Connect using TAP protocol
5/27/2009 12:41:54 PM Setting communication parameters (2400,e,7,1)
5/27/2009 12:41:55 PM Attempting to reset modem
5/27/2009 12:41:58 PM Sent:AT<CR>
5/27/2009 12:42:02 PM Attempting to reset modem
5/27/2009 12:42:05 PM Sent:AT<CR>
5/27/2009 12:42:09 PM Attempting to reset modem
5/27/2009 12:42:13 PM Sent:AT<CR>
5/27/2009 12:42:17 PM Attempting to hang up modem
5/27/2009 12:42:20 PM Sent:AT<CR>
5/27/2009 12:42:25 PM Attempting to hang up modem
5/27/2009 12:42:28 PM Sent:AT<CR>
5/27/2009 12:42:33 PM Attempting to hang up modem
5/27/2009 12:42:36 PM Sent:AT<CR>
5/27/2009 12:43:16 PM ========================================
5/27/2009 12:43:16 PM Start connection to carrier: TelusBC
5/27/2009 12:43:16 PM Connect using TAP protocol
5/27/2009 12:43:16 PM Setting communication parameters (2400,e,7,1)
5/27/2009 12:43:17 PM Attempting to reset modem
5/27/2009 12:43:20 PM Sent:AT<CR>
5/27/2009 12:43:24 PM Attempting to reset modem
5/27/2009 12:43:27 PM Sent:AT<CR>
5/27/2009 12:43:31 PM Attempting to reset modem
5/27/2009 12:43:35 PM Sent:AT<CR>
5/27/2009 12:43:39 PM Attempting to hang up modem
5/27/2009 12:43:42 PM Sent:AT<CR>
5/27/2009 12:43:47 PM Attempting to hang up modem
5/27/2009 12:43:50 PM Sent:AT<CR>
5/27/2009 12:43:55 PM Attempting to hang up modem
5/27/2009 12:43:58 PM Sent:AT<CR>
5/27/2009 12:44:39 PM ========================================
5/27/2009 12:44:39 PM Start connection to carrier: TelusBC
5/27/2009 12:44:39 PM Connect using TAP protocol
5/27/2009 12:44:39 PM Setting communication parameters (2400,e,7,1)
5/27/2009 12:44:39 PM Attempting to reset modem
5/27/2009 12:44:42 PM Sent:AT<CR>
5/27/2009 12:44:46 PM Attempting to reset modem
5/27/2009 12:44:50 PM Sent:AT<CR>
5/27/2009 12:44:54 PM Attempting to reset modem
5/27/2009 12:44:57 PM Sent:AT<CR>
5/27/2009 12:45:01 PM Attempting to hang up modem
5/27/2009 12:45:04 PM Sent:AT<CR>
5/27/2009 12:45:09 PM Attempting to hang up modem
5/27/2009 12:45:12 PM Sent:AT<CR>
5/27/2009 12:45:17 PM Attempting to hang up modem
5/27/2009 12:45:21 PM Sent:AT<CR>
5/27/2009 12:45:26 PM Carrier retry limit reached. Marking pending messages as bad
5/27/2009 12:45:26 PM FAILED Stn:0 To:ryan Frm:test Msg:test

[OzCom]

Your issue appears to be that the package can't communicate with the modem - this is almost always caused by a driver issue for the COM port

_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate