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NotePagerPro Database Error - Fatal database error: 3051

 
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jtemory



Joined: 21 Apr 2009
Posts: 2

PostPosted: Tue Apr 21, 2009 2:15 pm    Post subject: NotePagerPro Database Error - Fatal database error: 3051 Reply with quote

I have notepager pro v3.0 running on a terminal server. All of a sudden, all non administrative users are receiving the error "Fatal database error: 3051 The Microsoft Jet database engine cannot open the file 'C:\Program Files\NotePager Pro\npp.mdb'. It is already opened exclusively by another user, or you need permission to view its data. in Procedure: main Program Halted"

I can run notepager just fine from a user account with administrative privileges.


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Apr 21, 2009 2:28 pm    Post subject: Reply with quote

Well, the error indicates that the program can't open its own database, which probably means that either the file or directory permissions for the Program Files\NotePager Pro\ folder have been changed and need to be reset to give all of your users access.



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jtemory



Joined: 21 Apr 2009
Posts: 2

PostPosted: Tue Apr 21, 2009 2:48 pm    Post subject: Reply with quote

Thanks, I found in an earlier thread where someone had the same error in a Citrix environment. His fix was ensuring the user had modify permissions to the NPP directory.

Sure enough, our users didn't have this access. Now to just figure out how these permissions got changed ;)


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