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Vinayg



Joined: 12 Mar 2009
Posts: 2

PostPosted: Thu Mar 12, 2009 10:56 am    Post subject: ATT TAP error Reply with quote

Hello,
I am getting a checksum error when using the ATT TAP number 8668837243; Any help is highly appreciated.
====================================
3/12/2009 11:25:53 AM Start connection to carrier: att
3/12/2009 11:25:53 AM Connect using TAP protocol
3/12/2009 11:25:53 AM Setting communication parameters
3/12/2009 11:25:53 AM Sent:AT<CR><LF>
3/12/2009 11:25:54 AM Attempting to reset modem
3/12/2009 11:25:56 AM Sent:AT<CR>
3/12/2009 11:25:56 AM Received:<CR><LF>OK<CR><LF>
3/12/2009 11:25:57 AM modem reset
3/12/2009 11:25:57 AM Attempting to send carrier init string
3/12/2009 11:25:57 AM Sent:AT&FQ0V1X4&D2N0+MS=V22,0<CR>
3/12/2009 11:25:58 AM Received:<CR><LF>OK<CR><LF>
3/12/2009 11:25:58 AM Carrier init string sent
3/12/2009 11:25:58 AM Dialing carrier
3/12/2009 11:25:58 AM Sent:ATDT8,18668837243<CR>
3/12/2009 11:26:06 AM Waiting for connection
3/12/2009 11:26:26 AM Received:<CR><LF>CONNECT 1200<CR><LF>
3/12/2009 11:26:26 AM Connected to carrier
3/12/2009 11:26:26 AM Waiting for protocol initialization
3/12/2009 11:26:30 AM Sent:<CR>
3/12/2009 11:26:31 AM Received:<CR>ID=<LF>
3/12/2009 11:26:31 AM TAP protocol detected
3/12/2009 11:26:31 AM Sent:<ESC>PG1<CR>
3/12/2009 11:26:32 AM Received:<CR><ACK><CR><LF><CR><ESC>[p<CR><LF>
3/12/2009 11:26:32 AM Received:<CR><ACK><CR><LF><CR><ESC>[p<CR><LF>
3/12/2009 11:26:32 AM Automatic TAP mode accepted
3/12/2009 11:26:32 AM ------------------------------------------------
3/12/2009 11:26:32 AM Working on message to: vinay from:
3/12/2009 11:26:32 AM Formatting message
3/12/2009 11:26:32 AM Message contained in single block
3/12/2009 11:26:32 AM Sending block
3/12/2009 11:26:32 AM Sent:<STX>3136174277<CR>test<CR><ETX>3>8<CR>
3/12/2009 11:26:33 AM Received:<CR>55<CR><LF><CR><NAK><CR><LF>
3/12/2009 11:26:33 AM Checksum error. Retrying block
3/12/2009 11:26:33 AM Sending block
3/12/2009 11:26:33 AM Sent:<STX>3136174277<CR>test<CR><ETX>3>8<CR>
3/12/2009 11:26:34 AM Received:<CR>55<CR><LF><CR><NAK><CR><LF>
3/12/2009 11:26:34 AM Checksum error. Retrying block
3/12/2009 11:26:34 AM Sending block
3/12/2009 11:26:34 AM Sent:<STX>3136174277<CR>test<CR><ETX>3>8<CR>
3/12/2009 11:26:35 AM Received:<CR>55<CR><LF><CR><NAK><CR><LF>
3/12/2009 11:26:35 AM Checksum error. Retrying block
3/12/2009 11:26:35 AM Message retry limit reached
3/12/2009 11:26:35 AM FAILED To:vinay Msg:test
3/12/2009 11:26:36 AM Sent:<EOT><CR>
3/12/2009 11:26:36 AM Attempting to hang up modem
3/12/2009 11:26:39 AM Sent:AT<CR>
3/12/2009 11:26:39 AM Received:<CR><LF>OK<CR><LF>
3/12/2009 11:26:39 AM modem hung up
3/12/2009 11:26:51 AM Dialer Stopped
3/12/2009 11:53:38 AM Dialer Started


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Mar 12, 2009 11:10 am    Post subject: Reply with quote

Are you using PageGate or NotePager Pro?



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Vinayg



Joined: 12 Mar 2009
Posts: 2

PostPosted: Thu Mar 12, 2009 8:27 pm    Post subject: Reply with quote

I am using notepager pro


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Fri Mar 13, 2009 9:07 am    Post subject: Reply with quote

Is 3136174277 subscribed to ATT's Enterprise paging?



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h9996



Joined: 09 Nov 2009
Posts: 1

PostPosted: Mon Nov 09, 2009 2:20 pm    Post subject: Same Error Reply with quote

I have about 12 users that have AT&T phones, i get the same error when we try to page those users. Have you found a solution yet?


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Mon Nov 09, 2009 2:42 pm    Post subject: Reply with quote

ATT only supports TAP delivery to a cellular device if the receiving device has been subscribed to "Enterprise Paging" - at about $10.00 per phone per month



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Streamline Communications, LLC
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mmunford



Joined: 17 Jun 2009
Posts: 9
Location: Norfolk, Va.

PostPosted: Wed Dec 09, 2009 11:56 am    Post subject: ATT TAP Dialing error continued... Reply with quote

I'm trying to get the same thing going with Pagegate and AT&T TAP SMS messaging. I have enabled the Enterprise messaging on my cell phone and completed the profile setup on the enterprisemessaging.com site.

AT&T has published the following number for the TAP gateway: 888-298-3562.

I get the following when dialing that number:

12/9/2009 10:40:06 AM ========================================
12/9/2009 10:40:08 AM Start connection to carrier: ATT
12/9/2009 10:40:08 AM Connect using TAP protocol
12/9/2009 10:40:11 AM Setting communication parameters (9600,e,7,1)
12/9/2009 10:40:11 AM Attempting to reset modem
12/9/2009 10:40:16 AM Sent:AT<CR>
12/9/2009 10:40:17 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 10:40:20 AM Modem reset
12/9/2009 10:40:20 AM Attempting to send dialer init string
12/9/2009 10:40:22 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/9/2009 10:40:23 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 10:40:25 AM Dialer init string sent
12/9/2009 10:40:25 AM Dialing carrier
12/9/2009 10:40:28 AM Sent:ATDT1-888-298-3562<CR>
12/9/2009 10:40:36 AM Waiting for connection
12/9/2009 10:40:53 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/9/2009 10:40:53 AM Connected to carrier
12/9/2009 10:40:55 AM Waiting for protocol initialization
12/9/2009 10:40:59 AM Sent:<CR>
12/9/2009 10:41:05 AM Received:?D?
12/9/2009 10:41:05 AM Sent:<CR>
12/9/2009 10:41:11 AM Received:?D?
12/9/2009 10:41:11 AM Sent:<CR>
12/9/2009 10:41:19 AM Received:?D?
12/9/2009 10:41:19 AM Sent:<CR>
12/9/2009 10:41:27 AM Received:?D?

12/9/2009 10:41:27 AM Attempting to hang up modem

It appears that the TAP gateway is asking for something "?D?".

If I dial the number that the OP used (866-883-7243), I get a similar conversation and error message to his:

12/9/2009 11:29:41 AM ========================================
12/9/2009 11:29:41 AM Start connection to carrier: ATT-Test
12/9/2009 11:29:43 AM Connect using TAP protocol
12/9/2009 11:29:43 AM Setting communication parameters (9600,e,7,1)
12/9/2009 11:29:46 AM Attempting to reset modem
12/9/2009 11:29:48 AM Sent:AT<CR>
12/9/2009 11:29:51 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 11:29:51 AM Modem reset
12/9/2009 11:29:54 AM Attempting to send dialer init string
12/9/2009 11:29:54 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/9/2009 11:29:56 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 11:29:57 AM Dialer init string sent
12/9/2009 11:29:59 AM Attempting to send carrier init string
12/9/2009 11:29:59 AM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/9/2009 11:30:02 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 11:30:03 AM Carrier init string sent
12/9/2009 11:30:05 AM Dialing carrier
12/9/2009 11:30:05 AM Sent:ATDT18668837243<CR>
12/9/2009 11:30:16 AM Waiting for connection
12/9/2009 11:30:22 AM Received:<CR><LF>CONNECT 1200<CR><LF>
12/9/2009 11:30:24 AM Connected to carrier
12/9/2009 11:30:24 AM Waiting for protocol initialization
12/9/2009 11:30:31 AM Sent:<CR>
12/9/2009 11:30:31 AM Received:<CR>ID=<LF>
12/9/2009 11:30:33 AM TAP protocol detected
12/9/2009 11:30:34 AM Sent:<ESC>PG1<CR>
12/9/2009 11:30:37 AM Received:<CR><ACK><CR><LF><CR><ESC>[p<CR><LF>
12/9/2009 11:30:37 AM Received:<CR><ACK><CR><LF><CR><ESC>[p<CR><LF>
12/9/2009 11:30:39 AM Automatic TAP mode accepted
12/9/2009 11:30:39 AM ----------------------------------------
12/9/2009 11:30:42 AM Working on message to: michael_munford from: Orion SMS
12/9/2009 11:30:42 AM Formatting message
12/9/2009 11:30:44 AM Message contained in single packet
12/9/2009 11:30:44 AM Message contained in single block
12/9/2009 11:30:46 AM Sending block
12/9/2009 11:30:46 AM Sent:<STX>##########<CR>Orion SMS:Testing from PageGate<CR><ETX>=5=<CR>
12/9/2009 11:30:50 AM Received:<CR>55<CR><LF><CR><NAK><CR><LF>
12/9/2009 11:30:50 AM Checksum error. Retrying block
12/9/2009 11:30:52 AM Sent:<EOT><CR>
12/9/2009 11:30:52 AM Attempting to hang up modem
12/9/2009 11:31:00 AM Sent:AT<CR>
12/9/2009 11:31:00 AM Received:<CR><LF>OK<CR><LF>
12/9/2009 11:31:03 AM Modem hung up



I'm trying to talk to ATT support now, but so far they have not been much help so far.. (surprise, surprise..)

Does anybody know if AT&T TAP gateway requires an Auth|Pass or something else to work??


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Posts: 4041

PostPosted: Wed Dec 09, 2009 3:13 pm    Post subject: Reply with quote

I'm not sure about that particular TAP terminal but if you use those settings with 18009094602, it should work just fine.



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mmunford



Joined: 17 Jun 2009
Posts: 9
Location: Norfolk, Va.

PostPosted: Wed Dec 09, 2009 3:56 pm    Post subject: Test with alternat ATT TAP gateway? Reply with quote

Is that an ATT TAP gateway??

Anyway, I tried that number and received different results as seen below:


12/9/2009 3:40:27 PM ========================================
12/9/2009 3:40:27 PM Start connection to carrier: ATT-Test2
12/9/2009 3:40:29 PM Connect using TAP protocol
12/9/2009 3:40:29 PM Setting communication parameters (9600,n,8,1)
12/9/2009 3:40:32 PM Attempting to reset modem
12/9/2009 3:40:34 PM Sent:AT<CR>
12/9/2009 3:40:37 PM Received:<CR><LF>OK<CR><LF>
12/9/2009 3:40:37 PM Modem reset
12/9/2009 3:40:40 PM Attempting to send dialer init string
12/9/2009 3:40:40 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/9/2009 3:40:42 PM Received:<CR><LF>OK<CR><LF>
12/9/2009 3:40:43 PM Dialer init string sent
12/9/2009 3:40:45 PM Attempting to send carrier init string
12/9/2009 3:40:45 PM Sent:AT&F0Q0V1X4&D2&B1&K0&M0&N2<CR>
12/9/2009 3:40:48 PM Received:<CR><LF>OK<CR><LF>
12/9/2009 3:40:49 PM Carrier init string sent
12/9/2009 3:40:51 PM Dialing carrier
12/9/2009 3:40:51 PM Sent:ATDT1-800-909-4602<CR>
12/9/2009 3:41:01 PM Waiting for connection
12/9/2009 3:41:11 PM Received:<CR><LF>CONNECT 1200<CR><LF>
12/9/2009 3:41:13 PM Connected to carrier
12/9/2009 3:41:13 PM Waiting for protocol initialization
12/9/2009 3:41:20 PM Sent:<CR>
12/9/2009 3:41:20 PM Received:ID=
12/9/2009 3:41:22 PM TAP protocol detected
12/9/2009 3:41:23 PM Sent:<ESC>PG1<CR>
12/9/2009 3:41:35 PM Received:507 LOGON REJECT=<SUB>qSQK*&RysTD!a<25>x>Se3=<ETX>h<ETX>V<CR><LF>NO CARRIER<CR><LF>
12/9/2009 3:41:35 PM Sent:<ESC>PG1<CR>
12/9/2009 3:41:48 PM Received:<ESC>PG1<CR>
12/9/2009 3:41:48 PM Sent:<ESC>PG1<CR>
12/9/2009 3:42:00 PM Received:<ESC>PG1<CR>
12/9/2009 3:42:00 PM Attempting to hang up modem
12/9/2009 3:42:05 PM Sent:AT<CR>
12/9/2009 3:42:05 PM Received:<CR><LF>OK<CR><LF>
12/9/2009 3:42:07 PM Modem hung up
12/9/2009 3:42:07 PM Carrier retry limit reached. Marking pending messages as bad
12/9/2009 3:42:10 PM FAILED Stn:0 To:michael_munford Frm:Orion SMS Msg:Test via TAP - ATT Alternate Gateway?


so does LOGON REJECT indicate a need for something inthe "Auth | Pass" field??


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PostPosted: Wed Dec 09, 2009 3:59 pm    Post subject: Reply with quote

Hmm... that's the first time I've ever seen that terminal require logon information and as far as I'm aware, it is an AT&T TAP terminal. Try changing your connection information to:

Data Bits: 7
Stop Bits: 1
Parity: Even



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mmunford



Joined: 17 Jun 2009
Posts: 9
Location: Norfolk, Va.

PostPosted: Wed Dec 09, 2009 4:09 pm    Post subject: Bingo!! Reply with quote

changed to e,7,1 and that worked!! In my haste to test the new number I forgot the tweak the serial parameters..

So is this a number that is OK to use?? Will the Telecom Men in Black come track me down and rap me on the knuckles for using it? They have published the number I previously referenced as the Enterprise paging TAP gateway..


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PostPosted: Wed Dec 09, 2009 4:20 pm    Post subject: Reply with quote

No, no Men in Black or TeleCom Ogres will come and knock down your door in the middle of the night to whisk you away in POCSAG chains... err, I think, anyways.

It's a terminal that they have published, it's just not part of their EPN. They have two sets of TAP terminals, ones that are part of their EPN and ones that aren't. This just happens to be one that isn't.



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