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Cannot send text message. Database error 3114

 
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fmi_user



Joined: 26 Jan 2009
Posts: 1

PostPosted: Mon Jan 26, 2009 8:54 pm    Post subject: Cannot send text message. Database error 3114 Reply with quote

Hi,
Our installaiton of pagegate 5.0 worked fine until recently we noticed that we didnt receive text messages.

We checked and found several pending messages. After clearing them out we found error like this: Program Halted. Database error: 3114 syntax error in UPDATE statement. in Procedure: SendGSM on the Connector monitoring on PG monitor

We received email alerting meaning the email part (getweb) is working fine, however the text message seems stuck.

All of the active part of PageGate registered green on the PG monitor.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Jan 29, 2009 1:12 pm    Post subject: Reply with quote

Can you check the build number of the program for me?

To do so:

1) Browse into the PageGate program directory (typically c:\program files\pagegate)

2) Locate the pagegate.exe file.

3) Right click on it and go to properties.

4) In the properties, go under the Version tab.

What does it say the file version is?

Also, what GSM modem are you using and on which COM port is it installed?


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NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Thu Jan 29, 2009 5:33 pm    Post subject: Re: Cannot send text message. Database error 3114 Reply with quote

You may want to consider using PageGate v5's NotePager Pro Alerts feature, which notifies you of any stalled PageGate modules and errors. Status alerts are sent to a NotePager Pro group or recipient's wireless device. Refer to 'PageGate Monitor' - 'File' - 'Settings' in the PageGate Monitor, and manual at http://www.notepage.net/manualchoice.htm

Test with PageGate Monitor v5 and download a free trial of NotePager Pro software at http://www.notepage.net/software.htm



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