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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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 Posted: Wed Dec 03, 2008 2:59 pm Post subject: SMTP not sending |
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My SMTP messages have stopped going. Below are two different carriers who did not accept the message.
12/3/2008 2:12:59 PM Start connection to carrier: Verizon_Wireless
12/3/2008 2:12:59 PM Sending via SMTP
12/3/2008 2:12:59 PM ----------------------------------------
12/3/2008 2:12:59 PM Working on message to: sencindiver_samcell from: me
12/3/2008 2:12:59 PM Formatting message
12/3/2008 2:12:59 PM Message contained in single packet
12/3/2008 2:12:59 PM Looking up mailserver for vtext.com
12/3/2008 2:13:00 PM Trying host: smtp-bb.vtext.com
12/3/2008 2:13:00 PM Connected to: smtp-bb.vtext.com
12/3/2008 2:13:00 PM Disconnected
12/3/2008 2:13:00 PM Trying host: smtp-sl.vtext.com
12/3/2008 2:13:01 PM Connected to: smtp-sl.vtext.com
12/3/2008 2:13:01 PM Disconnected
12/3/2008 2:13:01 PM Message not accepted
12/3/2008 2:13:01 PM Failed Attempt Stn:0 To:sencindiver_samcell Frm:me Msg:notepage test
12/3/2008 12:36:20 AM ========================================
12/3/2008 12:36:20 AM Start connection to carrier: TMobile
12/3/2008 12:36:20 AM Sending via SMTP
12/3/2008 12:36:20 AM ----------------------------------------
12/3/2008 12:36:20 AM Working on message to: lee_ho-hyun from: MAILBOX
12/3/2008 12:36:20 AM Formatting message
12/3/2008 12:36:20 AM Message contained in single packet
12/3/2008 12:36:20 AM Looking up mailserver for tmomail.net
12/3/2008 12:36:20 AM Trying host: mailx.tmomail.net
12/3/2008 12:36:20 AM Connected to: mailx.tmomail.net
12/3/2008 12:37:26 AM No Response
12/3/2008 12:37:26 AM Message not accepted
12/3/2008 12:37:26 AM Failed Attempt Stn:1 To:lee_ho-hyun Frm:MAILBOX File:R40.859 Msg:R40 TRAFFIC CRASH SPOTSWOOD TRL & S MONTEVIDEO CIR PEN CFS# 2008-085301
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Wed Dec 03, 2008 3:06 pm Post subject: |
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Hmm... well, this is either one of two things, so let's try to narrow it down a little. If you would, run these tests and let me know what happens:
1) In Windows, go to Start - Run.
2) In the Run line, type the following and click on OK: command
3) In the command prompt, type the following and hit enter:
telnet notepage.com 25
Let me know what happens when you do that.
In a new command prompt, type the following and hit enter:
telnet smtp-bb.vtext.com 25
Let me know what happens when you do that.
In a new command prompt, type the following and hit enter:
telnet mailx.tmomail.net 25
Let me know what happens when you do that. |
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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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| Posted: Thu Dec 04, 2008 9:12 am Post subject: |
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| I have determined that we had a virus/trojan that started generating mass emails from the ip address of this computer and therfore were were black listed. I have since cleaned up the computer and de-listed that computer and things seem to be working now.
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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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| Posted: Mon Dec 08, 2008 9:09 am Post subject: SMTP |
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| I am still having problems with SMTP after being black listed. I have de-listed the ip address and have been taken off of the list, but as of right now the only smtp server that will accept my messages is nTelos. All other smtp carriers (Verizon, TMobile, Sprint, AT&T, Cingular) will not. Any ideas on this would be greatly appreciated.
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OzCom
Joined: 22 Oct 2003
Posts: 1121
Location: US
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| Posted: Mon Dec 08, 2008 9:29 am Post subject: |
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Make sure "Send Subject" is checked on each recipient_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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| Posted: Mon Dec 08, 2008 10:10 am Post subject: |
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It still does not go through with the "Send Subject" checked.
In reference to the reply from Tech support with the telnet instructions:
When telnet to notepage I get 220 qs.1534.pair.com ESMTP Postfix
telnet to smtp-bb.vtext.com 25 I get 554 njrspamp4.vtext.com connection lost
telnet mailx.tmomail.net 25 will do nothing
I'm assuming that I am sending messages out on Port 25 therefore they are being blocked by these servers and I need to create an access list to allow them. I am not familiar with creating an access list in a Cisco router so any assistance would be helpful.
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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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| Posted: Mon Dec 08, 2008 11:34 am Post subject: |
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Since I am being blocked if I use a relay server would that temporarily get me back to where I could at least send messages until I can get un-blocked again?
Also, I have an mx record for the ip address that is blocked. What if I put that dns name in as the relay server and not my exchange server, would that work or would I still get blocked?
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OzCom
Joined: 22 Oct 2003
Posts: 1121
Location: US
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| Posted: Mon Dec 08, 2008 11:35 am Post subject: |
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If you use a relay server - the receiving carrier sees the IP on the server - not the PageGate server_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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ECCCTECHCOORD
Joined: 29 Jul 2005
Posts: 18
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| Posted: Mon Dec 08, 2008 11:46 am Post subject: |
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| Using my mail server as a relay server did not work either.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Fri Dec 26, 2008 11:40 am Post subject: |
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| Please email your log files to support at notepage dot com so I can see why the messages failed. If I had to guess, I'd say that you weren't authenticating properly with your mail server and if we updated those settings, it would work but I'd like to see the logs so I can know for sure. |
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