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Excessive Database Errors: 3021

 
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Junior



Joined: 16 Nov 2004
Posts: 9

PostPosted: Tue Aug 30, 2005 6:47 pm    Post subject: Excessive Database Errors: 3021 Reply with quote

I have encountered a problem in PGAdmin while trying to run a report on groups. PGAdmin is version 4.0.0.8

When selecting Reports > Group List, selecting (All), then pressing Print, I receive the following error:

Excessive database errors: 3021 No current record. in Procedure: frmPrintPreview GroupListReport Program Halted

Any ideas??


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Aug 31, 2005 9:22 am    Post subject: Reply with quote

1) Make sure that no one at all is in the GUI client when you do this.

2) Stop all of the system services associated with PageGate (the
easiest way is to left click on the icon of the pager in your system
tray and click on stop).

3) Close the PageGate Monitor.

4) In the PageGate Admin, Go to the Database section.

5) In the Database section, go to Tools -> Rebuild Database. It'll
bring you a warning, say yes.

The database rebuild should take anywhere from 30 seconds to 2
minutes, depending on how many carriers/recipients/groups you ahve.

6) Once complete, restart the system services (again, click on the icon
of the pager and click on start).

7) Open up the PageGate Monitor. After a few seconds, the licensed
portions of PageGate will go from Red to Green.

That should fix the errors you've been having with PageGate but if
not, please let me know.


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Cynerica



Joined: 04 Sep 2008
Posts: 7

PostPosted: Thu Sep 04, 2008 9:30 am    Post subject: Reply with quote

Would this work with PGAdmin version 4.0.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Sep 04, 2008 10:18 am    Post subject: Reply with quote

It should, though I would recommend updating to either PageGate version 5 or version 4 build 96, if you're using Version 4 build 80


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Cynerica



Joined: 04 Sep 2008
Posts: 7

PostPosted: Thu Sep 04, 2008 10:22 am    Post subject: Reply with quote

Can I still download Version 4 build 96?


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NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Thu Sep 04, 2008 10:27 am    Post subject: Reply with quote

Upgrade PageGate software version 4 to version 5 for $100.00 at http://www.notepage.net/upgrade-order-forms.htm

New features, upgrade instructions and download a free trial of PageGate v5 software (2 recipients enabled and restart every 3-5 days) at http://www.notepage.net/pagegate-v5.htm. The upgraded v5 Registration Key is needed to fully register PageGate v5 software.



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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Sep 04, 2008 10:39 am    Post subject: Reply with quote

Yes, you can. It can be downloaded here:

http://www.notepage.net/download/pgv4.0.9.exe


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