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TechFly
Joined: 27 Aug 2008
Posts: 5
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 Posted: Wed Aug 27, 2008 3:08 pm Post subject: Adding a carrier |
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| I have inherited an old PageGate 4 system running on Windows 2000. I have not convinced everyone that we need to replace it yet, so I have to make due. I have a problem though. I cannot add a carrier. When I right click on Carriers, I get nothing. When I select Carriers, and then do a CTRL+N, I get nothing. I cannot find any documentation on the version 4 of this product. Is there something I need to do differently to add a carrier?
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Wed Aug 27, 2008 3:10 pm Post subject: |
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| This may sound like a random question but when you open the PageGate Admin, are you prompted for a password? |
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TechFly
Joined: 27 Aug 2008
Posts: 5
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| Posted: Wed Aug 27, 2008 3:11 pm Post subject: |
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| I am, and I put in the password that was given to me.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Wed Aug 27, 2008 3:18 pm Post subject: |
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| The password you were given doesn't have Master Administrative rights. It doesn't have the ability to add a carrier... are there any other password you were given? |
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TechFly
Joined: 27 Aug 2008
Posts: 5
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| Posted: Wed Aug 27, 2008 3:19 pm Post subject: |
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| That was the only one. Is there a default password for everything, or a way to check and see how many passwords there are?
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Wed Aug 27, 2008 3:20 pm Post subject: |
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| If you would, email your contact information to support at notepage dot com and we can discuss the security options in better detail. |
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TechFly
Joined: 27 Aug 2008
Posts: 5
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| Posted: Wed Aug 27, 2008 3:34 pm Post subject: |
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| I have emailed the info. Thanks for the help.
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Tech Support
Joined: 25 Aug 2003
Posts: 4354
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| Posted: Wed Aug 27, 2008 3:43 pm Post subject: |
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| I haven't received the email, yet. Can you resend, please? I want to make sure my spam filter didn't grab it. |
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TechFly
Joined: 27 Aug 2008
Posts: 5
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| Posted: Wed Aug 27, 2008 3:44 pm Post subject: |
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| I have resent it.
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