ATT SMS Issues

[nscnetwork]

I have NotePager Pro installed and am trying to setup the configuration so that I can send SMS messages to cell phones. I am using ATT TAP and it seems like I get connected, but nothing ever sends. I do get an error of <NO CARRIER>. Am I using the wrong number or is TAP not supported anymore?

Log:
8/5/2008 3:44:45 PM ====================================
8/5/2008 3:44:45 PM Start connection to carrier: ATT
8/5/2008 3:44:45 PM Connect using TAP protocol
8/5/2008 3:44:45 PM Setting communication parameters
8/5/2008 3:44:45 PM Sent:AT<CR><LF>
8/5/2008 3:44:46 PM Attempting to reset modem
8/5/2008 3:44:48 PM Sent:AT<CR>
8/5/2008 3:44:48 PM Received:<CR><LF>OK<CR><LF>
8/5/2008 3:44:49 PM modem reset
8/5/2008 3:44:49 PM Attempting to send carrier init string
8/5/2008 3:44:49 PM Sent:AT&FQ0V1X4&D2+MS=V22,0<CR>
8/5/2008 3:44:49 PM Received:<CR><LF>OK<CR><LF>
8/5/2008 3:44:50 PM Carrier init string sent
8/5/2008 3:44:50 PM Dialing carrier
8/5/2008 3:44:50 PM Sent:ATDT18668837243<CR>
8/5/2008 3:44:58 PM Waiting for connection
8/5/2008 3:45:22 PM Received:<CR><LF>CONNECT 2400<CR><LF>
8/5/2008 3:45:22 PM Connected to carrier
8/5/2008 3:45:22 PM Waiting for protocol initialization
8/5/2008 3:45:26 PM Received:<STX><ETB><CR><LF>NO CARRIER<CR><LF>
8/5/2008 3:45:26 PM Sent:<CR>
8/5/2008 3:45:30 PM Received:<CR>
8/5/2008 3:45:30 PM Sent:<CR>
8/5/2008 3:45:34 PM Received:<CR>
8/5/2008 3:45:34 PM Sent:<CR>
8/5/2008 3:45:40 PM Received:<CR>
8/5/2008 3:45:40 PM Sent:<CR>
8/5/2008 3:45:46 PM Received:<CR>
8/5/2008 3:45:46 PM Attempting to hang up modem
8/5/2008 3:45:48 PM Sent:AT<CR>
8/5/2008 3:45:48 PM Received:<CR><LF>OK<CR><LF>
8/5/2008 3:45:48 PM modem hung up
8/5/2008 3:46:06 PM ====================================

[OzCom]

ATT requires that the receiving device be subscribed to "Enterprise Paging" (at about $10/mth/phone) in order to reliably accept TAP messages. An alternative (but not as reliable) is to use SMTP (10digit#@txt.att.net) or connect a cellular modem to your PC and pump the messages as true SMS messages

_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate

[Tech Support]

That's... only really partly true. If you use the "Cingular" TAP Terminal, it goes through just fine most of the time. Try using the TAP number 18009094602 with a baud rate of 1200, even parity, 7 data bits, 1 stop bit. If you can't get it to go through that terminal, you may want to take OzCom's advice and send via SMTP or GSM.

_________________
Tech Support
support@notepage.com
http://www.notepage.net

[nscnetwork]

Ok got a little further. I tried the new number and it looks like I am now connected and trying to send the message, but it still fails, but with a different error:

8/6/2008 10:55:17 AM Received:<CR><LF>CONNECT 1200<CR><LF>ID=<LF><CR>
8/6/2008 10:55:17 AM Connected to carrier
8/6/2008 10:55:17 AM Waiting for protocol initialization
8/6/2008 10:55:21 AM Sent:<CR>
8/6/2008 10:55:24 AM Sent:<CR>
8/6/2008 10:55:25 AM Received:ID=<LF><CR>
8/6/2008 10:55:25 AM TAP protocol detected
8/6/2008 10:55:25 AM Sent:<ESC>PG1<CR>
8/6/2008 10:55:26 AM Received:<CR><ACK><CR><ESC>[p<CR>
8/6/2008 10:55:26 AM Received:<CR><ACK><CR><ESC>[p<CR>
8/6/2008 10:55:26 AM Automatic TAP mode accepted
8/6/2008 10:55:26 AM ------------------------------------------------
8/6/2008 10:55:26 AM Working on message to: Tesuser from: location1
8/6/2008 10:55:26 AM Formatting message
8/6/2008 10:55:26 AM Message contained in single block
8/6/2008 10:55:26 AM Sending block
8/6/2008 10:55:26 AM Sent:<STX>7085457896<CR>Location1:1234<CR><ETX>648<CR>
8/6/2008 10:55:27 AM Received:<CR><RS><CR>
8/6/2008 10:55:27 AM Bad ID/PIN, or bad message content: Permanent failure
8/6/2008 10:55:27 AM The recipient's ID/PIN number was rejected, or the message is too long
8/6/2008 10:55:27 AM Message retry limit reached
8/6/2008 10:55:27 AM FAILED To:Testuser Frm:Location1 Msg:1234
8/6/2008 10:55:27 AM Sent:<EOT><CR>
8/6/2008 10:55:28 AM Attempting to hang up modem
8/6/2008 10:55:31 AM Sent:AT<CR>
8/6/2008 10:55:31 AM Received:<CR><LF>OK<CR><LF>
8/6/2008 10:55:31 AM modem hung up

[Tech Support]

Hmm... that means that the TAP Terminal doesn't recognize the phone number you're trying to pass to it. I was speaking with OzCom earlier today and I didn't realize that the TAP number I gave you was mostly for legacy devices (phones from before their recent mergers), so that may be way. SMTP may be a better way to get your messages out.

_________________
Tech Support
support@notepage.com
http://www.notepage.net