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Paging Viaero phones

 
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cooperl



Joined: 15 Jul 2008
Posts: 10

PostPosted: Tue Jul 15, 2008 6:11 pm    Post subject: Paging Viaero phones Reply with quote

We are using PageGate 4.0 and have been able to setup paging to Alltel phones but now want to page Viaero cell phones. I have called Viaero tech support several times and have tried there suggestions with out any luck. Any suggestions??


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Wed Jul 16, 2008 6:09 am    Post subject: Reply with quote

What protocol and format did they suggest?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
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cooperl



Joined: 15 Jul 2008
Posts: 10

PostPosted: Wed Jul 16, 2008 8:16 am    Post subject: Reply with quote

They suggested using Alltel's snpp setup (snpp.alltel.net) but this didn't work. I think they have a solution but it comes with a price. I was hoping they would be on the snpp list that NotePage has. They talked about a large third party company that works with most of the cell phone providers but I didn't catch the name.


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Wed Jul 16, 2008 8:35 am    Post subject: Reply with quote

They were probably referring to one of the SMS aggregators (see USShortcode.com )

It sounds like they do not have a network but are a MVNO (Mobile Virtual Network Operator). Basically, a MVNO buys wholesale access to a cell netowrk and resells it under their own name (Virgin Mobile is probably the largest).

If they aren't willing to allow their subscribers to receive text messages - you are basically not going to be able to message them



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Wed Jul 16, 2008 10:31 am    Post subject: Re: Paging Viaero phones Reply with quote

I think Viaero partners with AT&T and T-Mobile in different areas. PageGate software supports sending messages out using a GSM modem or GSM wireless device, or try testing with AT&T and T-Mobile protocol formats.

You may also want to upgrade from PageGate v4.0 to v5 for a $100.00. New features are listed at http://www.notepage.net/pagegate-v5.htm



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cooperl



Joined: 15 Jul 2008
Posts: 10

PostPosted: Wed Jul 16, 2008 10:43 am    Post subject: Reply with quote

I wouldn't have a problem upgrading to v5.0 if PageGate had some way to auto update the 300+ clients that we have on our desktops, or is this one of the new features?


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Wed Jul 16, 2008 10:47 am    Post subject: Reply with quote

Unfortunately - pgv4 to pgv5 requires a new client install as well. Have you considered the getWEB module? makes upgrades easier since it uses a browser interface



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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cooperl



Joined: 15 Jul 2008
Posts: 10

PostPosted: Wed Jul 16, 2008 10:51 am    Post subject: Reply with quote

That is a great idea, I will check into it.


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