PageGate V5 SNPP Issues

[TJG476]

I am in the process of rolling out our new V5 system and am encountering intermittent issues with the SNPP-in funtionality. At various times, without warning the SNPP service will stop on the server. I cannot find a pattern so far, but the log is attached. I am also concerned that the log states "Running as an evaluation version", as we did buy the full license for PageGate and all optional modules.

7/2/2008 3:13:05 PM < New SNPP Connection Requested
7/2/2008 3:13:05 PM > 220 PageGate SNPP Server Ready
7/2/2008 3:13:05 PM < PAGE 5173600895
7/2/2008 3:13:05 PM > 250 Pager ID 5173600895 Accepted
7/2/2008 3:13:05 PM < MESS Tele-Tracking XT Notification Services test message
7/2/2008 3:13:05 PM > 250 Message Text Accepted
7/2/2008 3:13:05 PM < SEND
7/2/2008 3:13:05 PM > 250 Message Accepted
7/2/2008 3:13:05 PM Message Accepted: 5173600895 : Tele-Tracking XT Notification Services test message
7/2/2008 3:13:05 PM < QUIT
7/2/2008 3:13:05 PM > 221 PageGate SNPP Server Disconnected
7/2/2008 3:13:05 PM < SNPP Connection Disconnected
7/3/2008 10:03:46 AM SNPP Server stopped
7/3/2008 10:03:47 AM SNPP Server started
7/3/2008 10:03:47 AM SNPP Server settings read from D:\Program Files\PageGate\SNPP.ini
7/3/2008 10:03:47 AM Port = 444
7/3/2008 10:03:47 AM MaxMsgLength = 230
7/3/2008 10:03:47 AM Output Folder = d:\Program Files\PGASCII\
7/3/2008 10:03:47 AM Log Folder = d:\Program Files\PageGate\
7/3/2008 10:03:47 AM MaxLogLength = 100000
7/3/2008 10:03:47 AM Detailed Logging = True
7/3/2008 10:03:47 AM Silent Rejections = False
7/3/2008 10:03:47 AM Running as an evaluation version

I hope to use the SNPP-in functionality from various network applications, so it would be helpful to know that I've set it up correctly and it's ready to go.

Thanks

[Tech Support]

Ah, the trouble you're running into is (as shown in the log) that the SNPP Server thinks it's the Eval version. To fix this, open the snpp.ini file in the PageGate Program directory and add this line to the very end of the file:

; Registration Information
Registration=XXXXXXX-XXXXX-XXXXXXXX-XXXXXXX

Replace the X's with your registration key.

Save the snpp.ini file and restart the SNPP server.

[TJG476]

That fixed it, thanks!