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stueyneumann



Joined: 13 Dec 2003
Posts: 43

PostPosted: Thu Jun 19, 2008 9:25 am    Post subject: e-MAIL DISCLAIMER Reply with quote

Within the past 72 hours when I send a test there is a disclaimer at the end of the messages like in your standard email from work.
This is causing an additional 4 to 5 text pages being sent due to the length,
Does anyone have any idea how this was added and how to remove it.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Jun 19, 2008 10:19 am    Post subject: Reply with quote

If you have a look in the Connector1/Dialer1 log file (PageGate Admin - Connectors - Connector1/Dialer1 - Log), do you see the disclaimer being transmitted by PageGate itself?


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stueyneumann



Joined: 13 Dec 2003
Posts: 43

PostPosted: Thu Jun 19, 2008 10:28 am    Post subject: Reply with quote

no it is not being sent in the page itself


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Jun 19, 2008 11:06 am    Post subject: Reply with quote

If it isn't being sent by PageGate then it's being added by the mail server. You'll need to contact whoever runs your mail server and ask them if that function/feature can be disabled.


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