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Multiple Messages are combined by PageGate before sending

 
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sirjames



Joined: 08 May 2008
Posts: 42
PostPosted: Fri May 09, 2008 8:07 pm    Post subject: Multiple Messages are combined by PageGate before sending Reply with quote
I'm using PageGate version 5.0.8 and I'm using the Tap-in interface to receive messages then these messages gets sent to mobile users via a GSM modem.
Here is the issue that I'm encountering ...

When Multiple messages for a single user are received through the Tap-in interface they are getting combined/added together by PageGate before it gets sent to the user through the connector (using GSM Modem).


Here's the recipient's setting:
Type: Normal
Max Chars: 480

Here's an example of how it is happening...

1. Multiple Messages are received via Tap-in for a single user:

1st Msg: Test Msg 1
2nd Msg: Test Msg 2
3rd Msg: Test Msg 3

Note: I checked the PGTap.log and saw nothing unusual on the logs.

2. The messages gets combined in an incrementing manner before it gets sent. This is how it looks like on the mobile phone and on the messages sent by the connector based on the logs.

1st Msg: Test Msg 1
2nd Msg: Test Msg 1Test Msg 2
3rd Msg: Test Msg 1Test Msg 2Test Msg 3

Here is how it looks like on the logs:

PDTap.log
BEGIN:

5/10/2008 9:04:59 AM Sent:ATS0=1<CR>
5/10/2008 9:04:59 AM Received:ATS0=1<CR>
5/10/2008 9:04:59 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF>
5/10/2008 9:11:32 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF><CR><LF>RING<CR><LF>
5/10/2008 9:11:52 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF><CR><LF>RING<CR><LF>
5/10/2008 9:11:52 AM New connection accepted
5/10/2008 9:11:52 AM Received:<LF>
5/10/2008 9:11:52 AM Sending protocol identifier
5/10/2008 9:11:57 AM Received:<LF><CR>
5/10/2008 9:11:57 AM Sent:ID=
5/10/2008 9:11:57 AM Sent:ID=
5/10/2008 9:11:58 AM Received:<LF><CR><ESC>PG1<CR>
5/10/2008 9:11:58 AM Received request for automatic TAP mode
5/10/2008 9:11:58 AM Sent:<CR><ACK><CR>
5/10/2008 9:11:58 AM Sent:<ESC>[p<CR>
5/10/2008 9:11:58 AM TAP in progress, waiting for data block
5/10/2008 9:12:00 AM Received:<STX>N41248<CR>Test Msg 1<CR><ETX>4:8<CR>
5/10/2008 9:12:00 AM Data block received
5/10/2008 9:12:00 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:00 AM Message accepted. Recipient: n41248
5/10/2008 9:12:01 AM Received:<STX>N41248<CR>Test Msg 2<CR><ETX>4:9<CR>
5/10/2008 9:12:01 AM Data block received
5/10/2008 9:12:01 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:01 AM Message accepted. Recipient: n41248
5/10/2008 9:12:02 AM Received:<STX>N41248<CR>Test Msg 3<CR><ETX>4::<CR>
5/10/2008 9:12:02 AM Data block received
5/10/2008 9:12:02 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:02 AM Message accepted. Recipient: n41248
5/10/2008 9:12:02 AM Received:<EOT><CR>
5/10/2008 9:12:02 AM Sent:<ESC><EOT><CR>
5/10/2008 9:12:03 AM Modem hung up

END

Here's how it looks like on the PGDial1.log ...
BEGIN
5/10/2008 9:12:04 AM ========================================
5/10/2008 9:12:04 AM Start connection to carrier: SMC_GSM_1
5/10/2008 9:12:04 AM Connect using GSM protocol
5/10/2008 9:12:04 AM Setting communication parameters (115200,n,8,1)
5/10/2008 9:12:05 AM ----------------------------------------
5/10/2008 9:12:05 AM Working on message to: n41248 from:
5/10/2008 9:12:05 AM Formatting message
5/10/2008 9:12:05 AM Message contained in a single packet
5/10/2008 9:12:05 AM Sending packet
5/10/2008 9:12:05 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:06 AM Received:<CR><LF>>
5/10/2008 9:12:06 AM Sent:Test Msg 1<SUB>
5/10/2008 9:12:08 AM Received:<CR><LF>+CMGS: 125<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:08 AM Packet sent successfully
5/10/2008 9:12:08 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1
5/10/2008 9:12:08 AM ----------------------------------------
5/10/2008 9:12:08 AM Working on message to: n41248 from:
5/10/2008 9:12:08 AM Formatting message
5/10/2008 9:12:08 AM Message contained in a single packet
5/10/2008 9:12:08 AM Sending packet
5/10/2008 9:12:08 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:09 AM Received:<CR><LF>>
5/10/2008 9:12:09 AM Sent:Test Msg 1Test Msg 2<SUB>
5/10/2008 9:12:12 AM Received:<CR><LF>+CMGS: 126<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:12 AM Packet sent successfully
5/10/2008 9:12:12 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1Test Msg 2
5/10/2008 9:12:12 AM ----------------------------------------
5/10/2008 9:12:12 AM Working on message to: n41248 from:
5/10/2008 9:12:12 AM Formatting message
5/10/2008 9:12:12 AM Message contained in a single packet
5/10/2008 9:12:12 AM Sending packet
5/10/2008 9:12:12 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:12 AM Received:<CR><LF>>
5/10/2008 9:12:12 AM Sent:Test Msg 1Test Msg 2Test Msg 3<SUB>
5/10/2008 9:12:15 AM Received:<CR><LF>+CMGS: 127<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:15 AM Packet sent successfully
5/10/2008 9:12:15 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1Test Msg 2Test Msg 3
END

Can someone help me on how this can be resolved?




Last edited by sirjames on Sat May 24, 2008 7:52 pm; edited 1 time in total
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sirjames



Joined: 08 May 2008
Posts: 42
PostPosted: Fri May 09, 2008 8:24 pm    Post subject: Reply with quote
Here is how it looks like on the logs:

PDTap.log
BEGIN:

5/10/2008 9:04:59 AM Sent:ATS0=1<CR>
5/10/2008 9:04:59 AM Received:ATS0=1<CR>
5/10/2008 9:04:59 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF>
5/10/2008 9:11:32 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF><CR><LF>RING<CR><LF>
5/10/2008 9:11:52 AM Received:ATS0=1<CR><CR><LF>OK<CR><LF><CR><LF>RING<CR><LF>
5/10/2008 9:11:52 AM New connection accepted
5/10/2008 9:11:52 AM Received:<LF>
5/10/2008 9:11:52 AM Sending protocol identifier
5/10/2008 9:11:57 AM Received:<LF><CR>
5/10/2008 9:11:57 AM Sent:ID=
5/10/2008 9:11:57 AM Sent:ID=
5/10/2008 9:11:58 AM Received:<LF><CR><ESC>PG1<CR>
5/10/2008 9:11:58 AM Received request for automatic TAP mode
5/10/2008 9:11:58 AM Sent:<CR><ACK><CR>
5/10/2008 9:11:58 AM Sent:<ESC>[p<CR>
5/10/2008 9:11:58 AM TAP in progress, waiting for data block
5/10/2008 9:12:00 AM Received:<STX>N41248<CR>Test Msg 1<CR><ETX>4:8<CR>
5/10/2008 9:12:00 AM Data block received
5/10/2008 9:12:00 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:00 AM Message accepted. Recipient: n41248
5/10/2008 9:12:01 AM Received:<STX>N41248<CR>Test Msg 2<CR><ETX>4:9<CR>
5/10/2008 9:12:01 AM Data block received
5/10/2008 9:12:01 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:01 AM Message accepted. Recipient: n41248
5/10/2008 9:12:02 AM Received:<STX>N41248<CR>Test Msg 3<CR><ETX>4::<CR>
5/10/2008 9:12:02 AM Data block received
5/10/2008 9:12:02 AM Sent:<CR><ACK><CR>
5/10/2008 9:12:02 AM Message accepted. Recipient: n41248
5/10/2008 9:12:02 AM Received:<EOT><CR>
5/10/2008 9:12:02 AM Sent:<ESC><EOT><CR>
5/10/2008 9:12:03 AM Modem hung up

END

Here's how it looks like on the PGDial1.log ...
BEGIN
5/10/2008 9:12:04 AM ========================================
5/10/2008 9:12:04 AM Start connection to carrier: SMC_GSM_1
5/10/2008 9:12:04 AM Connect using GSM protocol
5/10/2008 9:12:04 AM Setting communication parameters (115200,n,8,1)
5/10/2008 9:12:05 AM ----------------------------------------
5/10/2008 9:12:05 AM Working on message to: n41248 from:
5/10/2008 9:12:05 AM Formatting message
5/10/2008 9:12:05 AM Message contained in a single packet
5/10/2008 9:12:05 AM Sending packet
5/10/2008 9:12:05 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:06 AM Received:<CR><LF>>
5/10/2008 9:12:06 AM Sent:Test Msg 1<SUB>
5/10/2008 9:12:08 AM Received:<CR><LF>+CMGS: 125<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:08 AM Packet sent successfully
5/10/2008 9:12:08 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1
5/10/2008 9:12:08 AM ----------------------------------------
5/10/2008 9:12:08 AM Working on message to: n41248 from:
5/10/2008 9:12:08 AM Formatting message
5/10/2008 9:12:08 AM Message contained in a single packet
5/10/2008 9:12:08 AM Sending packet
5/10/2008 9:12:08 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:09 AM Received:<CR><LF>>
5/10/2008 9:12:09 AM Sent:Test Msg 1Test Msg 2<SUB>
5/10/2008 9:12:12 AM Received:<CR><LF>+CMGS: 126<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:12 AM Packet sent successfully
5/10/2008 9:12:12 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1Test Msg 2
5/10/2008 9:12:12 AM ----------------------------------------
5/10/2008 9:12:12 AM Working on message to: n41248 from:
5/10/2008 9:12:12 AM Formatting message
5/10/2008 9:12:12 AM Message contained in a single packet
5/10/2008 9:12:12 AM Sending packet
5/10/2008 9:12:12 AM Sent:AT+CMGS="09178806461"<CR>
5/10/2008 9:12:12 AM Received:<CR><LF>>
5/10/2008 9:12:12 AM Sent:Test Msg 1Test Msg 2Test Msg 3<SUB>
5/10/2008 9:12:15 AM Received:<CR><LF>+CMGS: 127<CR><LF><CR><LF>OK<CR><LF>
5/10/2008 9:12:15 AM Packet sent successfully
5/10/2008 9:12:15 AM SUCCESSFUL Stn:5 To:n41248 Msg:Test Msg 1Test Msg 2Test Msg 3
END
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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US
PostPosted: Sat May 10, 2008 6:10 am    Post subject: Reply with quote
What do you have the character limit set on the carrier?



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Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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sirjames



Joined: 08 May 2008
Posts: 42
PostPosted: Sat May 10, 2008 7:13 pm    Post subject: Reply with quote
Here's my carrier settings:
Protocol: GSM-AT
Baud Rate: 115200
Parity: None
Data Bits: 8
Stop Bits: 1
Init String: (auto)
Max Chars: 160


Anyone from NotePage Support?
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