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pottenfd
Joined: 17 Sep 2004
Posts: 7
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 Posted: Tue Feb 26, 2008 7:58 pm Post subject: Pagegate 5.0 |
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| I upgraded to pagegate 5.0 and now the archive files are'nt being saved. Any ideas?
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Tue Feb 26, 2008 8:24 pm Post subject: |
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Go into the PageGate Admin and go to the Program - Settings section. Check the Archive Directory setting and verify that the directory exists.
Also, go into the Logging - Settings section and make sure the Archive Log option is enabled.
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pottenfd
Joined: 17 Sep 2004
Posts: 7
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| Posted: Sun Mar 09, 2008 7:19 pm Post subject: |
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| I did that and now the pagegate server won't open and it says that the archive directory does not exist. The pagig software works but I cant open up the server. Thank you
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Mon Mar 10, 2008 11:34 am Post subject: |
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| What happens when you try to open the PageGate Admin?
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pottenfd
Joined: 17 Sep 2004
Posts: 7
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| Posted: Tue Mar 25, 2008 11:03 am Post subject: opening pagegate 5 |
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| Excesive database error 3265 item not found in this collection. In procedures: Main program halted.
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Tech Support
Joined: 25 Aug 2003
Posts: 4405
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| Posted: Tue Mar 25, 2008 11:06 am Post subject: |
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This may sound a little strange but I'd like you to move the pagegate.mdb file out of the PageGate directory and run the PageGate Admin.
It should then prompt you for the program defaults, make sure that each of the directories are pointed to a directory that does, in fact, exist and click on Apply.
It'll tell you that a new database has been created, click on OK.
Run the Admin one more time just to make sure it comes up. If it does, close it and move the pagegate.mdb file back into the database directory, overwriting the existing copy.
Then run the admin and let's see if it opens.
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pottenfd
Joined: 17 Sep 2004
Posts: 7
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| Posted: Tue Mar 25, 2008 11:25 am Post subject: |
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That worked.
Thanks
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