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BJDildine



Joined: 12 Mar 2008
Posts: 3
PostPosted: Wed Mar 12, 2008 5:37 pm    Post subject: Fire Dept. dispatch Reply with quote
I am the fire chief of a small volunteer fire department. All of our firemen have their personal phones with US Cellular. I purchased Notepager Pro so our County 911 service could send a group text message to dispatch our firemen. I can send it perfectly through a modem and landline with TAP from my home PC. 911 says they send everything out through the internet and we are not compatible. What do I need to have or do to be able to have them send our messages thru the internet. US Cellular doesn't handle SNPP or WCTP. and i assume I shouldn't use SMTP because of slowness and unreliability. Am I wrong looking at US Cellular's protocols, when I should be looking at the 911 Center's ISP instead? I'm really confused here. Can anyone let me know what I should try or are we just out of luck?
Thanks for any advice you can give!

B. J. Dildine
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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US
PostPosted: Wed Mar 12, 2008 5:41 pm    Post subject: Reply with quote
You are correct in that USCellular only supports SMTP (email 10digit#@email.uscc.net )

Other than that - you may want to tether a GSM Modem to the PC and use it to send messages as SMS texts. Depending on the volume of messages, you should also look at upgrading to PageGate. We have installed PageGate in many public safety dispatch centers



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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BJDildine



Joined: 12 Mar 2008
Posts: 3
PostPosted: Wed Mar 12, 2008 6:43 pm    Post subject: Reply with quote
Thanks, Aaron
Do you have any experience using SMTP for dispatching? Is it slow? Reliable?
I guess we are out of luck if it won't work. Is there any trick to setting it up with SMTP? We won't have to contact US Cellular (each fireman) to set things up, will we? They are not very knowledgible when you finally get through to customer Service.

BJ
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BJDildine



Joined: 12 Mar 2008
Posts: 3
PostPosted: Wed Mar 12, 2008 6:46 pm    Post subject: Reply with quote
As an afterthought, does anyone know of a software package or set-up with a company that can do what we require?
We're very open to suggestions right now!

Thanks again, BJ
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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US
PostPosted: Wed Mar 12, 2008 8:08 pm    Post subject: Reply with quote
Chief,

Please contact me offline - We may be able to help. (My other career is as a professional FF/EMTP/HMT currently assigned as Lt on the Heavy Rescus Company - IAFF L740 www.portlandfirefighters.com ) I'm on duty 24 hours tomorrow but should be able to chat



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
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