NotePage, Inc. Forum Index

How to set up Verizon mobile phone in Note pager
Goto page 1, 2  Next
 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements
View previous topic :: View next topic  
Author Message
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Wed Mar 12, 2008 7:07 am    Post subject: How to set up Verizon mobile phone in Note pager Reply with quote

Yes I have members of my Fire Company would like to recive pages to their Phones from our Note pager software but I don't have clue on how to get them to work well. I have added in carrier but I don't know if I should add in Verizon or Comcast? Comcast is our Internet provider at our station.
I do know who to add in their @vtext.com emails but I just don't know to get them to be able to get the page messages.

Any help would be great
Dan



_________________
Daniel K Keeney
Back to top
View user's profile
NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Wed Mar 12, 2008 8:50 am    Post subject: Re: How to set up Verizon mobile phone in Note pager Reply with quote

Dan,

For the carrier enter: Verizon, and select the protocol: SMTP. In the recipient settings' "Email To" field enter: 10digitphonenumber@vtext.com

Instructions for setting up NotePager Pro software with a internet connection:

In NotePager Pro's menu bar select 'Tools' - 'Wizards' - 'Setup' and enter a sender's name. Or select 'Tools' - 'Settings' - 'General' and in the General Setup screen enter a name in the "Senders Name" box.

Test Internet Connection (or Continue with the Internet Wizard):
1. In the menu bar select 'Tools' - 'Wizards' - 'Connection'.
2. Click 'Internet' - 'Continue' - 'Test'.
3. If SMTP, SNPP and WCTP passed, click 'Continue' or 'Exit'.

A. Add a Carrier (or Continue with the Carrier Wizard):
1. Select 'Carriers' and 'Add'.
2. Carrier: enter the recipient's cell phone or pager carrier name.
3. Protocol: select SNPP, WCTP or SMTP.
4a. Host: enter carrier's SNPP or WCTP protocol format. Carrier SNPP and WCTP protocol formats are listed at http://www.notepage.net/support.htm
or
4b. Local Domain: enter your computer's local domain. (Used by the SMTP protocol.)
4c. Direct delivery to destination server: select.
4d. DNS Server 1 & 2: should list or enter DNS numbers.
5. Click 'Apply' (or 'Continue').

B) Add a Recipient (or Continue with the Recipient Wizard):
1) Select 'Recipients' and 'Add'.
2) Recipient: enter in the recipient's name.
3) Carrier: select the recipient's carrier.
4a) ID/PIN: enter in the pager number, or cell phone number. (Used with SNPP or WCTP.)
or
4b) Email To: enter the pager or cell phone number's and the carrier's SMTP protocol format. Carrier protocol formats are listed at http://www.notepage.net/support.htm
5) Click 'Apply' (or 'Continue').

Send a test message from NotePager Pro's main screen:
1. In the Recipient List box: select a recipient.
2. In the Message Text box: type a message.
3. Click 'Send'.



_________________
NotePage Sales
Back to top
View user's profile Visit poster's website
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Wed Mar 12, 2008 11:25 am    Post subject: Reply with quote

I will give this a try then.
Thanks
Dan



_________________
Daniel K Keeney
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Mon Mar 17, 2008 4:49 pm    Post subject: Reply with quote

I get this message even after I turn off outgoing email scanning for emails.

Your email message was unable to be sent because your mail server rejected the message." (1003,11) or (1003,12)



_________________
Daniel K Keeney
Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Mar 18, 2008 8:12 am    Post subject: Reply with quote

Dan - Are you getting this message from PageGate or are you receiving that message in an email?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Tue Mar 18, 2008 11:37 am    Post subject: Reply with quote

No I get this message from our Antivirus software. I did un-check scanning of out going emails but I still get the message and it will not sned the text to the mobile phone.
I even un-checked incoming emails to be scanned since this computer is not use for incomming emails to the computer, thye just check their email on line when on the pc.
I am wondering since this computer is hooked to a server (Domain) would the server Antivirus progam have any thing to do from blocking it to go out?? The server and this pc both use their own Norton Antivirus software, the pc internet is ranned thru the server for connection.
When applying what knid of message for mobile pohone which should be checked? Maybe this could be possible causing it as well?
It is furstating to see it work and then hits this Block wall.
Would the server version work better for this as well?

Keeney



_________________
Daniel K Keeney
Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Mar 18, 2008 2:37 pm    Post subject: Reply with quote

Do you have the program configured to use DNS for direct delivery or are you using the "Deliver through local mail server" option in the settings of your SMTP carrier?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Wed Mar 19, 2008 11:42 am    Post subject: Reply with quote

I will have to check when I get back over there since I am not there right now. I 'll let you know okay.



_________________
Daniel K Keeney
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Wed Mar 26, 2008 5:08 pm    Post subject: Reply with quote

It is click on deliver directly to destination server.
Local Domain is vtext.com since I had it set up to verizon.com and it would not even go throu, but it did try to go throu with the domain being vtext.com but Norton Anitvirus stop it as a virus email going out per my message above yours.

Dan



_________________
Daniel K Keeney
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Wed Mar 26, 2008 5:15 pm    Post subject: Reply with quote

Here aremy DNS Server numbers if this helps out.
Server 1 68.87.73.242
Server 2 68.87.71.226

Now I have again turned off scanning outbound emails and spam and I still get the message from Norton that it could not send out message.

Dan

[/img]



_________________
Daniel K Keeney
Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Mar 27, 2008 6:28 am    Post subject: Reply with quote

Ah... the local domain shouldn't be vtext.com - that's the domain for the recipient (phonenumber@vtext.com). Your local domain is the latter half of your email address. For example, I would use notepage.com since my email address is support at notepage dot com

Also, just out of curiosity, what ISP are you using?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Thu Mar 27, 2008 2:59 pm    Post subject: Reply with quote

Microsoft IE7 and our provider is Comcast.



_________________
Daniel K Keeney
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Thu Mar 27, 2008 3:04 pm    Post subject: Reply with quote

I also tried with verizon.com last as provider as well and it still would not go thru. I kept on getting the message from Norton stating it would not send message thru do to it has been scan as out going spam. If you like I can email you later on the message it gives me,but I don know how to put it in here as a attachement.


Dan



_________________
Daniel K Keeney
Back to top
View user's profile
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Fri Mar 28, 2008 12:44 pm    Post subject: Reply with quote

If your anti-virus software (Norton) is stopping the messages from going out, then you are going to have to change a setting in that software to allow the messages to leave.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
keeney



Joined: 31 Jan 2007
Posts: 40

PostPosted: Fri Mar 28, 2008 1:59 pm    Post subject: Reply with quote

Well I tried that already which was unchecking the out going email scans and Norton still will not let the message go. Now I could try to just turn off incoming & outgoing email scans since no one on this computer reads their email in Outlook Express or Outlook. Who ever signs on this PC goes to the Internet and checks their personal emails thru Webmail.
Now we do have some members that have Nextel thru Sprint and I have not tried those phones yet and I was thinking about trying them to see if they go thru with out a problem.

Dan



_________________
Daniel K Keeney
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> General Questions and Announcements All times are GMT - 5 Hours
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin