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QED Mike



Joined: 16 Feb 2007
Posts: 8

PostPosted: Thu Jan 31, 2008 3:27 pm    Post subject: Optimizing connectors Reply with quote

Good Afternoon,
Much like loudon911 below, I have a system that is also a 911 center and is experiencing delays in pages being processed. I can see that there are 3 dialers being used as I look at the PageGate Monitor. There are frequently 50 recipients being paged at once and time where there are overlapping calls resulting in even more.
It appears that there are 15 connectors on the system, but I do not think they are all being accessed.
Can you tell me what logs I could send to you to get your assistance in making better use of the system.
There is great concern that Emergency Responders are not getting notified in a timely manner.
Thank you.


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Thu Jan 31, 2008 3:34 pm    Post subject: Reply with quote

Louden currently only has 1 dialer licensed - they just submitted the request for an additional one. PageGate comes with 1 licensed, and can drive up to 16 connectors. Additional connectors are available for $100.00 each



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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QED Mike



Joined: 16 Feb 2007
Posts: 8

PostPosted: Thu Jan 31, 2008 3:38 pm    Post subject: status Reply with quote

Oddly enough, it appears that modem style connections are being processed faster than the internet pages.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Jan 31, 2008 3:49 pm    Post subject: Reply with quote

Verizon's SMTP host is experiencing some really serious connection issues. It's taking their SMTP host between 15 and 45 seconds to accept any given connection request.


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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Thu Jan 31, 2008 3:56 pm    Post subject: Reply with quote

TAP would be a better option for Verizon messaging



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US

PostPosted: Fri Feb 01, 2008 9:57 am    Post subject: Reply with quote

QED Mike: Please shoot me an email off list



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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lizardkng



Joined: 23 Dec 2007
Posts: 24

PostPosted: Mon Feb 18, 2008 7:54 pm    Post subject: Reply with quote

I am a 911 center too, and we use pagegate for paging with 1 connector, which is primarily verizon.

Your best bet is probably going to be using the TAP protocol to connect to verizon.


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