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Connector1 locking out connector2?

 
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VerdugoFire



Joined: 10 Dec 2003
Posts: 55

PostPosted: Tue Jan 22, 2008 4:42 pm    Post subject: Connector1 locking out connector2? Reply with quote

Connector2 is showing the following errors:
Unable to access database: Procedure SendWCTP
and
Program halted Database error: 3260 Could not update; currently locked by user 'admin' on machine 'Paging'

Running as a service, datbase recently compacted by Jeremy with ADMIN user.

This is only happenning on Connector2.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Jan 22, 2008 4:45 pm    Post subject: Reply with quote

I can't properly remember, how many Connectors do you have running and are licensed for?


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VerdugoFire



Joined: 10 Dec 2003
Posts: 55

PostPosted: Tue Jan 22, 2008 4:52 pm    Post subject: Reply with quote

Just 2 connectors, so one seems fine and one shows errors.

Connector1 has a modem and connector2 is just internet.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Tue Jan 22, 2008 5:07 pm    Post subject: Reply with quote

Just to see if it's a problem similar to one I've run into before, if you would, disable Connector 2 and enable Connector 3. Then go into the settings of Connector 3 and set it to use Serial 0. Let me know if you get the error on Connector 3 as well.


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VerdugoFire



Joined: 10 Dec 2003
Posts: 55

PostPosted: Tue Jan 22, 2008 5:51 pm    Post subject: Reply with quote

How do I disable? Stopping connector2 and connector3 will not start.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Wed Jan 23, 2008 9:29 am    Post subject: Reply with quote

1) Open the PageGate Admin.

2) Go to Program - Settings.

3) Uncheck Connector 2 and put a check mark in Connector 3.

4) Click on Apply.


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VerdugoFire



Joined: 10 Dec 2003
Posts: 55

PostPosted: Wed Jan 23, 2008 7:16 pm    Post subject: Reply with quote

I get the same errors with connector3.


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Tech Support



Joined: 25 Aug 2003
Posts: 4405

PostPosted: Thu Jan 24, 2008 11:36 am    Post subject: Reply with quote

If you would, run the fileversioninfo.exe file and email the results to support at notepage dot com - I'd like to have a look at what specifics show up.


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