Problems with german umlauts

[Jimmy Rueedi]

Hi all

When German umlauts (äöü, ÄÖÜ) are used in the subject, there is nothing readable sent.
if the umlauts are in the message area, they are not existent.

For example:

[Tech Support]

What carrier or connection are you trying to send these messages to and how are they being generated (from the GUI Client, GetWeb, GetTAP, GetSerial, GetMail) ?

Also, the reason the umlauts aren't in the body of the message is that you have the "drop non-printable characters" option checked in the settings of your recipients/groups.

Just as a sidenote, I know for a fact that MOST paging terminals in the US will error out if they see an umlaut in the body of the message.

They were originally programmed with a limited ASCII translation table to conserve memory. Basically they have A-Z, a-z, 0-9, and a handful of "common" symbols. Anything outside that rangeand they get confused.

[Jimmy Rueedi]

Hi

Sorry, I forgot to tell the whole story :$
Well, we are in Switzerland, the Umlauts are part of our main language.....

We generate the messages by SMTP, GetMail and afterwards is a SMTP forwarding, when Internet SMS Provider is reachable and ISDN instead.
It doesn't matter, if I send it directly via ISDN to Swisscom, or if I send it via eMail Forwarding to the SMS Provider...
It also doesn't matter if I reroute it via our Exchange server (Outlook Client) to Pagegate or if I send it with Outlook Express to Pagegate.
It also doesn't matter, if one of our monitoring and alerting tools is sending the message out of a linux or windows machine.
As soon as a umlaut is in the Subject, baaam...

If we send exactly the same message directly to our SMS Provider (e.g. Oultook Express, or with setting the rerouting of Exchange Server to the Provider), everything worked well...

Also, it doesn't matter, if I hit the Option "Drop non printable character", it's every time the same....

When I'm back in the office at monday, I will cut off some log entries (if you tell me, what you like to see, I can provide the log entries more exactly.

Regards
Jimmy

[Jimmy Rueedi]

Addendum:
If I try to send a message with umlauts via the GUI Client, it swallows the umlauts completely.
That is, what I sent:

[Jimmy Rueedi]

Hi

Any news about this issue?

Thanks in advance
Jimmy

[Jimmy Rueedi]

push up this thread....

[Jimmy Rueedi]

Hello again

Tested the new version as mentioned in this thread :

When I put the following message:

[Tech Support]

Jimmy,

There wasn't a public thread about it because the build was (literally) posted yesterday. There are still a few more tests I wanted to run before we started posting major threads about it but part of the fix was specifically designed to handle the umlauts, so I wanted to post here first.

[Jimmy Rueedi]

Hello

Sorry for being too quick ;)

Best regards
Jimmy