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PageGate modules stopped.

 
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adram



Joined: 14 Nov 2007
Posts: 2
PostPosted: Wed Nov 14, 2007 6:57 pm    Post subject: PageGate modules stopped. Reply with quote
On several occasion, I found that all PageGate modules stopped. I have to manually re-start the services. Before stopping this message is posted in the scheduler log file "GetAscii License exceeded. GetAscii service has been disabled on excess recipients". Do I need to purcahse extra licenses to fix this problem ?



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adram
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OzCom



Joined: 22 Oct 2003
Posts: 1123
Location: US
PostPosted: Wed Nov 14, 2007 8:01 pm    Post subject: Reply with quote
Do you have a valid license for the getASCII module?



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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adram



Joined: 14 Nov 2007
Posts: 2
PostPosted: Thu Nov 15, 2007 6:19 pm    Post subject: Reply with quote
Yes, I have a valid license for 25 users. There are more than 25 users defined in PageGate. I am looking at either deleting the extra users or upgrading the license to 50 users. But I just want to be sure that the application stopped issue does not continue after upgrading the license.



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adram
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Tech Support



Joined: 25 Aug 2003
Posts: 4405
PostPosted: Fri Nov 16, 2007 9:56 am    Post subject: Reply with quote
No, the issue you're having should not continue..
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